Service Engineer (Power System)

Schneider Electric Industries (M) Sdn Bhd; Selangor; On-site; MYR 72,000 - 108,000; Full time

Benefits offered by this job

Global Family Leave

Medical coverage

Stock Ownership

Job summary

Schneider Electric Industries (M) Sdn Bhd is seeking a Service Engineer in Malaysia to impact customer sites with electrical switchgear, protection relays, PLCs, HMIs and networking in ENMCS/IMCS environments. The role requires strong onsite presence and hands-on troubleshooting in a dynamic field service setting.

You will document parts, implement startup solutions, and advise on upgrades while collaborating with service partners and sales teams to explore new opportunities.

Qualifications

• Degree in Electrical & Communication Engineering.
• At least 3 years in services onsite environment.
• Experience troubleshooting protection relays, switchgears, and power system products (low/medium voltage, transformers 33kV).
• Project implementation, testing & commissioning experience is a must.
• ENMCS & IMCS system knowledge is an added advantage.
• Knowledge of PLC, HMI & SCADA is an added advantage.
• Able to communicate in local dialects.
• Able to work 90% time onsite.

Responsibilities

• Support serviceable Schneider Electric equipment including electrical switchgear, protection relays, PLCs, HMIs, Gateway, Servers, Networking in ENMCS & IMCS environments.
• Document and return defective parts used in repairs to designated disposal/repair location.
• Develop innovative solutions to complex technical problems arising during start-up.
• Research and recommend product upgrades to meet customer needs.
• Assist Schneider Electric Service Partners during site visits and evaluations.
• Identify new business opportunities on-site and direct them to the sales team.
• Provide technical support level 2 and escalate as needed.
• Investigate remotely the origin of breakdowns and submit fixes.
• Support Consulting Expert, Project Engineer and IoT integration in delivery and performance.

Skills

Protection relays

Switchgear

Power systems

PLC/HMI/SCADA

On-site work

Education

Electrical & Communication Engineering degree

Tools

ENMCS

IMCS

Job description

Schneider Electric Industries (M) Sdn Bhd 4.3 View all jobs

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

The Role:

We are a looking for a Service Engineer to make an impact!

What will you do?

• Support serviceable Schneider equipment including but not limited to: electrical switchgear, protection relays, PLCs, HMIs, Gateway, Servers, Communication, Networking in ENMCS & IMCS environment.
• Properly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair location.
• Develop innovative solutions to more complex technical problems that arise during start-up.
• Research, evaluate, and recommend new products or equipment upgrades that will meet customer needs.
• Assist Schneider Electric Service Partners in site visits, evaluating technical and professional performance.
• When at customer site, look for other business opportunities outside current scope of work and lead them to the sales team
• As Technical support level 2, solve technical issues arise by other field service rep
• Escalate to other technical support level within the company when needed
• Can investigate remotely the origin of the breakdown and submit fixes (in a service bureau for example)
• Support Consulting Expert, Project Engineer and IOT Integration Digital Execution in all business and operational issues to ensure perfect Business Delivery and Performance.

What qualifications will make you successful?

• Degree in Electrical & Communication Engineering with at least 3 years in services onsite environment.
• Possess experience to troubleshoot protection relays, switchgears and power system products like low and medium voltage, transformers 33kV
• Possess project implementation, testing & commissioning experience is a must
• ENMCS & IMCS system knowledge is an added advantage
• Knowledge in PLC,HMI & SCADA knowledge is an added advantage.
• Able to communicate in the local dialects.
• Able to work 90% time onsite.

What’s in it for me?

• Global Family Leave
• Comprehensive medical coverage for employee and dependents
• Worldwide Employee Stock Ownership
• …and more!

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.