Service Engineer

Carrier International Sdn Bhd

Johor Bahru

On-site

MYR 60,000 - 90,000

Full time

3 days ago

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Job summary

Carrier in Malaysia seeks an HVAC Service Engineer to perform routine servicing, maintenance, and troubleshooting of chillers under Service Agreements. You will lead on-site activities, coordinate with customers and teams, and ensure safety compliance while identifying opportunities for spare parts, upgrades, and service optimizations.

The role requires hands-on chiller experience, familiarity with BMS/IoT systems, and the ability to read electrical drawings and interpret operating parameters.

Qualifications

Hands‑on experience in chiller servicing, commissioning, troubleshooting, or repair.
Knowledge of centrifugal, screw, or water‑cooled chiller systems.
Experience in reading electrical/control drawings and interpreting equipment operating parameters.
Familiarity with BMS, IoT/remote monitoring, or smart service platforms is an advantage.
Experience working in data centres, industrial facilities, commercial buildings, or large‑scale HVAC projects.
Strong report‑writing, coordination, and project execution skills.
Ability to work independently as well as lead and support technicians on site.

Responsibilities

Perform routine servicing and preventive maintenance of HVAC equipment, mainly chillers, under Service Agreements.
Troubleshoot mechanical, electrical, controls, and operational issues and provide appropriate technical recommendations.
Execute and supervise repair, commissioning, and service activities.
Attend customer complaints, investigate issues, and provide effective solutions.
Support after-sales service sales by identifying repair, replacement, upgrade, and maintenance opportunities.
Attend technical meetings with customers, consultants, and contractors.
Prepare JHA, Method Statements, work permits, safety documentation, and other jobsite requirements.
Coordinate with customers, contractors, technicians, and internal teams for smooth execution of service activities.
Manage and forecast spare parts requirements for repair and maintenance works.
Connect and monitor chillers through the Carrier Smart Service Platform and prepare equipment performance reports.
Prepare technical reports, service reports, commissioning/start-up reports, and monthly chiller performance reports.
Conduct technical and product training for customers, contractors, and in-house technicians.
Liaise with factory technical teams and follow up on technical issues, service bulletins, and product-related matters.
Support the Service Manager in daily operational and technical activities.
Ensure compliance with company EH&S policies and customer site safety requirements.

Skills

Chiller servicing

Troubleshooting

Electrical drawings

BMS familiarity

Data centre exposure

Report writing

On-site leadership

Job description

Job ID 30218078 Job Category Aftermarket & Service

Key Responsibilities

Perform routine servicing and preventive maintenance of HVAC equipment, mainly chillers, under Service Agreements.
Troubleshoot mechanical, electrical, controls, and operational issues and provide appropriate technical recommendations.
Execute and supervise repair, commissioning, and service activities.
Attend customer complaints, investigate issues, and provide effective solutions.
Support after-sales service sales by identifying repair, replacement, upgrade, and maintenance opportunities.
Attend technical meetings with customers, consultants, and contractors.
Prepare JHA, Method Statements, work permits, safety documentation, and other jobsite requirements.
Coordinate with customers, contractors, technicians, and internal teams for smooth execution of service activities.
Manage and forecast spare parts requirements for repair and maintenance works.
Connect and monitor chillers through the Carrier Smart Service Platform and prepare equipment performance reports.
Prepare technical reports, service reports, commissioning/start-up reports, and monthly chiller performance reports.
Conduct technical and product training for customers, contractors, and in-house technicians.
Liaise with factory technical teams and follow up on technical issues, service bulletins, and product-related matters.
Support the Service Manager in daily operational and technical activities.
Ensure compliance with company EH&S policies and customer site safety requirements.

Preferred Skills & Experience

Hands‑on experience in chiller servicing, commissioning, troubleshooting, or repair.
Knowledge of centrifugal, screw, or water‑cooled chiller systems.
Experience in reading electrical/control drawings and interpreting equipment operating parameters.
Familiarity with BMS, IoT/remote monitoring, or smart service platforms is an advantage.
Experience working in data centres, industrial facilities, commercial buildings, or large‑scale HVAC projects is highly desirable.
Strong report‑writing, coordination, and project execution skills.
Ability to work independently as well as lead and support technicians on site.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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MISSION AND PURPOSES

Mission

To be our customers’ first choice for air‑conditioning, heating, refrigeration, controls, fire and security solutions globally.

Purpose

We make the world a better place to live. We create comfortable, efficient, healthy, safe and secure environments, and ensure the global food supply is transported and preserved for safe consumption.

VALUES

Quality

Quality is the common denominator of all we do.

Performance

We strive for continuous growth to reinforce our leadership position.

We achieve world‑class financial performance.

We continuously improve the productivity of our assets and resources.

Responsibility

We maintain the highest ethical standards.

We are environmentally responsible and drive to sustainability.

We care for our employees’ health and safety.

We actively support the communities in which we do business.

We are a company of ideas, committed to research and development.

Our heritage inspires us to reach the next innovative, powerful and marketable idea.

Customer Care

We listen to our customers and respond to their needs.

We make it easy to do business with us.

We are committed to excellence in customer satisfaction.

Employee Development

We listen to our employees and treat each other with respect.

We are committed to employee and management development.

We value diversity in individuals and cultures.

HISTORY

A History of Innovation

UTC Climate, Controls & Security is a family of remarkable companies defined by its leading global brands and renowned for its unyielding commitments to innovation and environmental sustainability.

More than that, the UTC Climate, Controls & Security family may be unique in its legacy of founding entrepreneurs, men who not only built significant and lasting businesses, but who defined and even invented their industries. These extraordinary entrepreneurs are today a very real part of UTC Climate, Controls & Security’s success in the vision and values they shared, and their names an essential part of the unit’s competitive advantage.

Willis Carrier changed the world in 1902 when he designed the first modern air‑conditioning system, provided the underlying framework for the design of air‑conditioning systems with his 1911 Rational Psychrometric Formulae, and brought comfort air to the public with his centrifugal chiller. Dr. Carrier is the acknowledged Father of Air Conditioning, and his legacy of environmental stewardship today remains an important part of Carrier’s ongoing innovation and leadership.