Service Crew服务员

CARTON PARK SDN. BHD.; Johor Bahru; On-site; MYR 28,000 - 39,000; Full time

Job summary

CARTON PARK SDN. BHD. is seeking a front-of-house team member to greet guests, take orders, serve food and beverages, and maintain a clean dining area. This role supports service flow and guest satisfaction in a busy restaurant environment.

You will assist with stock, uphold brand standards, and perform basic cashier duties when needed, while upselling daily specials. Fresh graduates are welcome; SPM or equivalent required, with grooming and teamwork emphasized.

Qualifications

• Minimum SPM or equivalent
• Experience in F&B/customer service preferred; fresh graduates are welcome to apply
• Friendly and good communicator
• Able to work shifts including evenings/weekends/public holidays
• High standard of grooming, team-oriented

Responsibilities

• Greet and attend to customers, take orders, and serve food and beverages
• Ensure cleanliness of the dining area in accordance with the Company’s SOP
• Maintain adequate stock of service items (cutlery, napkins, condiments) and update inventory as needed
• Assist in the setup and closing of the dining area, including cleaning duties
• Uphold brand service standards and respond to customer queries or complaints to ensure satisfaction
• Collaborate with kitchen staff to ensure timely delivery of orders
• Support cashier operations when needed or as assigned
• Assist in operating the train, ensuring a safe and enjoyable experience for customers
• Upsell menu items and promote daily specials

Job description

Front-of-house team member in a restaurant/food outlet, handling customer service, order taking, serving, and maintaining dining area.

Key Responsibilities:

Greet and attend to customers, take orders, and serve food and beverages

Ensure cleanliness of the dining area in accordance with the Company’s SOP

Maintain adequate stock of service items (cutlery, napkins, condiments) and update inventory as needed

Assist in the setup and closing of the dining area, including cleaning duties

Uphold brand service standards and respond to customer queries or complaints to ensure satisfaction

Collaborate with kitchen staff to ensure timely delivery of orders

Support cashier operations when needed or as assigned

Assist in operating the train, ensuring a safe and enjoyable experience for customers

Upsell menu items and promote daily specials

Requirements:

Minimum SPM or equivalent

Experience in F&B/customer service preferred; fresh graduates are welcome to apply

Friendly and good communicator

Able to work shifts including evenings/weekends/public holidays

High standard of grooming, team-oriented