Service Crew

Paris Baguette Malaysia; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

Meal provided

Job summary

Jora Malaysia is seeking a Service Crew to warmly welcome customers, take orders, recommend menu items, and perform cashiering duties in a fast‑paced environment in Kuala Lumpur.

Education required is at least secondary level; no experience or up to 1 year in customer service or F&B is acceptable. You should be pleasant, cheerful, and able to work under pressure; meals are provided.

Qualifications

• No experience or up to 1 year in customer service or F&B
• Must be able to communicate in English
• Able to work in a high-volume environment

Responsibilities

• Welcome customers in a warm and friendly manner.
• Provide excellent customer satisfaction by exceeding guest expectations.
• Upsell promotional items.
• Perform quality checks to ensure guests enjoy their meals and take corrective action if needed.
• Perform pre-opening and closing activities per SOPs.
• Ensure food hygiene and safety standards are maintained.
• Work with team members to provide high-quality service.
• Assist in dishwashing duties as required.
• Execute any other duties as assigned.

Skills

Customer service

Cashier skills

Communication

Education

Secondary education or equivalent

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Service Crew is responsible for taking customers' orders, answering questions, and making recommendations on menu items, preparation and serving food/beverages to customers, and performing cashiering duties.

Job Responsibilities: - Operations

• Welcome customer in a warm and friendly manner.
• To provide excellent customer satisfaction through exceeding expectations of guests.
• Upsell promotional items.
• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
• Perform day to day pre-opening and closing activities as per SOPs.
• Ensure that food hygiene and safety standards are maintained and comply.
• Work together with other team members to provide good quality service.
• Assist in dishwashing duties as and when required.
• Execute any other duties as assigned.

Skills

• Good command of spoken English

Education

At least Secondary School/O Level, Higher Secondary/STPM/'A' Level/Pre-U

Experience

• No experience/ At least 1 year of experience working in customer service or relevant experience in F&B
• Pleasant, friendly, cheerful, and able to work under pressure and in a high-volume environment

This position is open to Malaysian citizen only.

Job Type: Full-time

• Meal provided

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)