Service Crew

BIG APPLE Donuts & Coffee; Puchong; On-site; MYR 22,000 - 33,000; Full time

Job summary

Jora Malaysia is seeking an outlet operations staff to support daily store activities in a busy environment. You will greet customers, take orders, and serve while promoting add-ons and ensuring smooth operation of the outlet.

We value punctuality, reliability, and a positive attitude. Training will be provided, and applicants with or without experience are welcome to apply.

Qualifications

• Customer-focused approach to assisting customers.
• Ability to work in a fast-paced environment.
• Willingness to learn and train as needed.
• Reliable and punctual with attendance.

Responsibilities

• Ensure day-to-day outlet operations are carried out smoothly.
• Greet and attend to customers' requests.
• Take orders and serve customers.
• Recommend items with add-ons or promotions.
• Check and report any damaged goods.
• Update work reports and documents.
• Work as a team player.

Skills

Customer service

Team player

Punctual

Flexible schedule

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

This is an outlet operations role responsible for ensuring day-to-day operations run smoothly, greeting and attending to customer requests, taking orders, and serving customers.

Key responsibilities

• Ensure day-to-day outlet operations are carried out smoothly
• Greet and attend to customers' requests
• Take orders and serve customers
• Recommend items to customers with add-on items or promote other products
• Check and report any damaged goods
• Update work reports and documents
• Work as a team player

About you

• Legal right to work in Malaysia
• Flexible to work overtime, shifts, weekends, and public holidays (6 days a week)
• Ability to stand for long amounts of time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction
• Punctual and reliable
• With or without experience, as training will be provided