Service Crew

Paris Baguette Malaysia; Seberang Perai; On-site; MYR 20,000 - 31,000; Full time

Job summary

Jora Malaysia is hiring a Service Crew to greet customers, take orders, and make recommendations on menu items while ensuring fast, friendly service in a quick service environment in Seberang Perai, Penang, Malaysia.

You will perform cashiering duties, support pre-opening and closing activities, and maintain food hygiene standards. The role requires teamwork, attention to detail, and the ability to upsell promotional items to enhance guest experiences.

Qualifications

• Welcomes customers in a warm and friendly manner.
• Provides excellent customer satisfaction by exceeding guests' expectations.
• Upsells promotional items.
• Performs day-to-day pre-opening and closing activities as per SOPs.
• Maintains food hygiene and safety standards.
• Works with team members to deliver quality service.

Responsibilities

• Take customers’ orders, answer questions, and make recommendations on menu items.
• Prepare and serve food/beverages and handle cashiering duties.
• Ensure guests are served promptly with accurate orders.
• Perform pre-opening and closing procedures per SOPs.
• Maintain hygiene and safety standards across all operations.
• Collaborate with teammates to provide excellent service and support dishwashing when needed.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Service Crew is responsible for taking customers’ orders, answering questions, and making recommendations on menu items, preparation and serving food/beverages to customers, and performing cashiering duties.

Job Responsibilities: - Operations

• Welcome customer in a warm and friendly manner.
• To provide excellent customer satisfaction through exceeding expectations of guests.
• Upsell promotional items.
• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
• Perform day to day pre-opening and closing activities as per SOPs.
• Ensure that food hygiene and safety standards are maintained and comply.
• Work together with other team members to provide good quality service.
• Assist in dishwashing duties as and when required.