Service Crew

Koong Woh Tong; Kuala Lumpur; On-site; MYR 20,000 - 27,000; Part time

Job summary

Jora Malaysia is seeking customer service-oriented staff in Kuala Lumpur to greet customers, take orders, and ensure the quality of drinks and herbal products. You will manage payments, maintain a clean counter and seating area, and assist with stock and daily store operations.

The role requires neat appearance, strong communication, and the ability to work shifts, weekends, and public holidays as part of a collaborative team.

Qualifications

• Minimum SPM qualification or equivalent.
• Neat appearance, friendly and good communication skills.
• Able to work in shifts, weekends and public holidays.
• Disciplined, responsible and able to work as part of a team.

Responsibilities

• Greet and serve customers warmly while ensuring customer satisfaction.
• Accurately take customer orders and ensure preparation and serving of drinks/herbal products according to company standards.
• Handle the payment counter and receive cash or electronic payments accurately.
• Maintain cleanliness of the counter area, customer tables and the store environment.
• Assist in stock arrangement, inventory checking, and ensure sufficient stock levels at all times.
• Follow SOPs related to food safety, hygiene, and customer service.
• Support team members and work together to achieve operational targets.
• Perform other duties as assigned by the supervisor or management.

Skills

Customer service

Cash handling

Communication skills

Teamwork

Shift flexibility

Education

SPM or equivalent

Tools

POS system

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Greet and serve customers warmly while ensuring customer satisfaction.

Accurately take customer orders and ensure preparation and serving of drinks/herbal products according to company standards.

Handle the payment counter, and receive cash or electronic payments accurately.

Maintain cleanliness of the counter area, customer tables, and the overall store environment.

Assist in stock arrangement, inventory checking, and ensure sufficient stock levels at all times.

Follow the company’s Standard Operating Procedures (SOP) related to food safety, hygiene, and customer service.

Support team members and work together as a team to achieve operational targets.

Perform other duties as assigned by the supervisor or management from time to time.

Job Requirements

Minimum SPM qualification or equivalent.

Neat appearance, friendly, and good communication skills.

Able to work in shifts, on weekends, and public holidays.

Disciplined, responsible, and able to work as part of a team.