Service Crew

Senca Kitchen Solutions Sdn Bhd; Cyberjaya; On-site; MYR 22,000 - 31,000; Full time

Job summary

Senca Kitchen Solutions Sdn Bhd in Cyberjaya, Selangor, seeks a Service Crew to deliver excellent customer service, support smooth restaurant operations, and uphold food safety. The role requires a friendly manner, punctuality, and the ability to work in a fast-paced setting.

Responsibilities include greeting guests, taking orders, serving meals, handling payments, and maintaining cleanliness. Prior F&B experience is a plus, and Typhoid/Food Handling Certifications are expected.

Qualifications

• Minimum SPM or equivalent.
• Friendly and positive attitude.
• Able to work in a fast-paced environment.
• Strict punctuality.
• Willing to work shifts, weekends and public holidays.
• Ready with Typhoid Cert & Food Handling Cert.
• Previous F&B experience is an advantage but not required.

Responsibilities

• Greet customers and assist with seating.
• Take orders accurately and serve food and beverages.
• Operate POS system and process payments.
• Check orders for accuracy and ensure correct billing.
• Serve food according to restaurant standards.
• Maintain dining area cleanliness and hygiene.
• Assist in basic food preparation if required.
• Work closely with kitchen staff and other crew members.
• Refill condiments, utensils, and service items.

Skills

Friendly attitude

Fast-paced environment

Punctuality

Shift work

F&B experience advantageous

Education

SPM or equivalent

Job description

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Senca Kitchen Solutions Sdn Bhd – Cyberjaya, Selangor

Job Summary:

The Service Crew is responsible for providing excellent customer service, ensuring smooth restaurant operations, and maintaining cleanliness and food safety standards.

Key Responsibilities:

1. Customer Service

• Greet customers warmly and assist them with seating.
• Take customer orders accurately and efficiently.
• Serve food and beverages to customers in a timely manner.
• Respond to customer inquiries and handle basic complaints politely.
• Ensure food is served according to restaurant standards.
• Check orders before serving to ensure accuracy.
• Assist in basic food preparation if required.
• Operate POS system and process payments (cash, card, e-wallet).
• Issue receipts and ensure correct billing.

4. Cleanliness & Hygiene

• Maintain cleanliness of dining area, tables, and service stations.
• Follow food safety and hygiene standards.
• Assist with opening and closing cleaning duties.

5. Teamwork

• Work closely with kitchen staff and other crew members.

6. Stock & Supplies

• Refill condiments, utensils, and service items.
• Inform supervisor when supplies are low.

Job Requirements:

• Minimum SPM or equivalent.
• Friendly and positive attitude.
• Able to work in a fast-paced environment.
• Strict punctuality
• Willing to work shifts, weekends, and public holidays.
• Previous F&B experience is an advantage but not required.
• ready with Typhoid Cert & Food Handling Cert.