Service Clerk

Kubota Malaysia Sdn. Bhd.; Sibu; On-site; MYR 33,000 - 50,000; Full time

Job summary

Kubota Malaysia Sdn Bhd is seeking a service administrator to support field operations and service teams in Malaysia. The role involves coordinating service requests, preparing quotes, and tracking maintenance tasks to ensure timely delivery of services.

The ideal candidate has at least two years’ experience in related operations, is fluent in Bahasa Melayu with basic English, and can join immediately. You will work with a team, sometimes overtime, to meet urgent deadlines and uphold company

Qualifications

• 2 years’ of working experience in related operations work field.
• Proficient in Bahasa Melayu and understands simple English.
• Good communication and interpersonal skills with a positive attitude.
• Able to work with minimum supervision.
• Able to work in a team.
• Able to work overtime on weekends or public holidays when required.
• Able to join work immediately will be an added advantage.

Responsibilities

• Providing prompt service and delivery are performed efficiently.
• Providing and monitoring service quotes reached to customers promptly. Monitor quotes that convert to jobs.
• Ensure SMC is performed according to schedule.
• To compile and produce consumables report on a monthly basis.
• To provide assistance and support on service administrative issues to all branches.
• To follow through SOP for the service department and ensure correct implementation across the company.

Skills

Communication

Interpersonal skills

Team player

Job description

2 years’ of working experience in related operations work field

Possess good communication and interpersonal skills with positive attitude

Able to work with minimum supervision

Proficient in both written and spoken Bahasa Melayu and understand simple English.

Able to work in a team.

Able to work overtime on weekends or public holidays if required to complete urgent work.

Able to join work immediately will be an added advantage.

Responsibility:

Providing prompt service and delivery are performed efficiently.

Providing and monitoring service quotes reached to customers promptly. Monitor quotes that convert to jobs.

Ensure SMC is performed according to schedule.

To compile and produce consumables report on a monthly basis.

To provide assistance and support on service administrative issues to all branches.

To follow through SOP for the service department and ensure correct implementation across the company.

Vehicle Services & Repair 51-100 employees

KMSB is the exclusive distributor of Kubota brand vehicles and diesel engines for Malaysia, Singapore and Brunei. The main products it distributes are tractors, rice combine harvesters, rice transplanters, mini excavators, generators, compressors, and other industrial equipment. Incorporated in the year 1968, the Company started off as Pan Malaysian Agricultural Machinery Sdn Bhd (PMAM), manufacturing power tillers and diesel engines in the Batu Tiga, Shah Alam assembly plant. As the Company grew and became a part of Pernas Sime Darby, the name Kubota Agricultural Machinery Sdn Bhd was subsequently employed in year 1977, before it was rebranded to Sime Kubota Sdn Bhd in 1996. In 2019, Kubota Corporation acquired a majority share of KMSB from Sime Darby Industrial, renaming it to Kubota Malaysia Sdn Bhd. The Company has become one of the key players in the supply of machineries for the agricultural and industrial sector in Malaysia, through the supply of tractors, rice combine harvesters, rice transplanters, mini excavators, generators, compressors, and other industrial equipment. All Kubota brand machines distributed by KMSB are imported from Kubota Corporation, Japan, which is an international brand leader with market penetration in over 130 countries.

KMSB is the exclusive distributor of Kubota brand vehicles and diesel engines for Malaysia, Singapore and Brunei. The main products it distributes are tractors, rice combine harvesters, rice transplanters, mini excavators, generators, compressors, and other industrial equipment. Incorporated in the year 1968, the Company started off as Pan Malaysian Agricultural Machinery Sdn Bhd (PMAM), manufacturing power tillers and diesel engines in the Batu Tiga, Shah Alam assembly plant. As the Company grew and became a part of Pernas Sime Darby, the name Kubota Agricultural Machinery Sdn Bhd was subsequently employed in year 1977, before it was rebranded to Sime Kubota Sdn Bhd in 1996. In 2019, Kubota Corporation acquired a majority share of KMSB from Sime Darby Industrial, renaming it to Kubota Malaysia Sdn Bhd. The Company has become one of the key players in the supply of machineries for the agricultural and industrial sector in Malaysia, through the supply of tractors, rice combine harvesters, rice transplanters, mini excavators, generators, compressors, and other industrial equipment. All Kubota brand machines distributed by KMSB are imported from Kubota Corporation, Japan, which is an international brand leader with market penetration in over 130 countries.