Service Admin

SR EV Automotive Sdn Bhd; Kuala Lumpur; Sur place; MYR 31 000 - 45 000; Plein temps

Résumé du poste

SR EV Automotive Sdn Bhd in Kuala Lumpur is seeking a Service Admin to provide essential administrative support to the service department, coordinating service requests, schedules, and records.

You will work closely with the Service Manager to arrange customer appointments, prepare reports and invoices, handle insurance claims, and manage filing and data entry using MS Office. Fresh graduates are welcome to apply; Mandarin speakers are preferred.

Qualifications

• Proven experience as a Service Administrator, Office Administrator, or similar role.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Proficiency in MS Office (Word, Excel, Outlook).

Responsabilités

• Call and arrange customer appointments.
• Communicate service requests and status updates to clients.
• Prepare service documentation including reports and invoices.
• Handle car insurance claims and renewal.
• Perform administrative tasks for service operations, including filing and data entry.
• Support service team with additional tasks as needed.

Connaissances

Organizational skills

Multitasking

Communication skills

Customer service

Teamwork

Attention to detail

Proactive attitude

Fresh graduates welcome

Outils

MS Office (Word, Excel, Outlook)

Description du poste

Our Company has been established in Year 2023. We are proud to be the first TESLA Approved Body Shop in Malaysia, recognized for our dedication to excellence in automotive finishing. Our team of skilled technicians combines years of experience with cutting-edge technology to ensure the highest quality workmanship.

We are committed to provide you a successful career advancement and meet your challenges in the near future. We are here to invite you to join our dedicated team and work together in the new ear of electric car industry.

Job Description:
As a Service Admin, you will be responsible for providing essential administrative support to the service department, ensuring smooth coordination and delivery of services to our clients. You will be working closely with the Service Manager and other team members to facilitate service requests, manage schedules, and maintain accurate records.

Key Responsibilities

• Call & arrange for customer's appointment.
• Communicate with clients regarding service requests, status updates, and follow-ups.
• Prepare and process service-related documentation, including reports and invoices.
• Handle car insurance claims and renewal.
• Handle administrative tasks related to service operations, including filing and data entry.
• Support the service team with any other tasks as needed.

Qualifications & Skills

• Proven experience as a Service Administrator, Office Administrator, or similar role.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Proficiency in MS Office (Word, Excel, Outlook) or similar software.
• Ability to work well in a team-oriented environment.
• Attention to detail and problem-solving abilities.
• A proactive and positive attitude.
• Willing to work at Chan Sow Lin, Kuala Lumpur.
• Fresh graduates are welcome to apply.
• Prefer Mandarin Speaker candidate is preferred due to nature of business.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have in an Administration Role?
• Which of the following Microsoft Office products are you experienced with?
• Do you have data entry experience?
• Do you have previous invoicing experience?
• Do you have customer service experience?

Vehicle Services & Repair 11-50 employees

We are committed to provide you a successful career advancement and meet your challenges in the near future. We are here to invite you to join our dedicated team and work together in the new era of electric car industry.