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Sunway Medical Centre Bandar Sunway is hiring to oversee the daily operations of a high-volume café (approx. 800 pax) across indoor and outdoor zones. You will coordinate front-of-house and kitchen activities, ensure cash handling and end-of-day reporting accuracy, and drive service efficiency.
We seek candidates with 1 year in F&B or healthcare, strong communication and multitasking skills, and a willingness to work shifts including weekends/holidays. Fresh graduates are welcome to apply.
Sunway Medical Centre Bandar Sunway is Hiring!
Job Scope:
Overall oversight of daily operations for a high-volume of approximate 800-pax indoor and outdoor café, ensuring smooth service flow during peak and off-peak periods.
Coordinate and multitask across multiple service areas simultaneously (front of house, kitchen, self-ordering systems, clearing stations, outdoor seating) to maintain operational efficiency.
Ensure accurate opening and closing procedures, including cash handling, POS reconciliation, sales verification, and end-of-day reporting.
Monitor order accuracy, food quality, service timeliness, and customer experience, resolving issues promptly and professionally.
Enforce SOP compliance, hygiene standards, workplace safety, and regulatory requirements across indoor and outdoor zones.
Manage inventory control, stock replenishment, wastage monitoring, and vendor coordination.
Handle customer feedback and complaints diplomatically, escalating when necessary and implementing corrective actions.
Oversee maintenance of equipment, facilities, and seating areas to ensure cleanliness, functionality, and safety.
Coordinate with management on sales performance, operational challenges, staffing needs, and continuous improvement initiatives.
Support training, onboarding, and coaching of team members to enhance productivity and service consistency.
Job Requirements:
Preferably to have a valid Typhoid Vaccine and Food Handling Course Certificate.
Minimum 1 year of relevant working experience in F&B or healthcare industry.
Fresh graduates are encouraged to apply!
Skills: Cash handling, customer service, self-initiative, multitask, responsive, independent, and communication.
Willing to work on shifts, weekends and public holidays.
Hiring process:
Average processing is around 2 to 4 weeks.
Subsequently, our recruitment team will reach out to shortlisted candidates for interview arrangements.
Hirer responsiveness Salary match Number of applicants
Your application will include the following questions:
Sunway Healthcare is part of the Sunway Group, one of Malaysia's largest conglomerates with core interest in property, construction, education and healthcare. The group currently runs Sunway Medical Centre, which is one of the largest private tertiary hospitals in the region with 636 beds and is accredited with the Australian Council on Healthcare Standards (ACHS). The group is also building 5 more hospitals in different cities in Malaysia which will complete in stages over the next four years.
Sunway Healthcare is part of the Sunway Group, one of Malaysia's largest conglomerates with core interest in property, construction, education and healthcare. The group currently runs Sunway Medical Centre, which is one of the largest private tertiary hospitals in the region with 636 beds and is accredited with the Australian Council on Healthcare Standards (ACHS). The group is also building 5 more hospitals in different cities in Malaysia which will complete in stages over the next four years.