Senior Warehouse Ops Lead - WMS & Process Improvement

XIN HWA SUPPLY CHAIN SDN BHD; Shah Alam; On-site; MYR 47,000 - 73,000; Full time

Job summary

XIN HWA SUPPLY CHAIN SDN BHD seeks an experienced Warehouse Executive/Senior Executive to oversee day-to-day warehouse operations at our Shah Alam facilities, ensuring service quality, cost efficiency, and strict adherence to customer SLAs.

You will lead supervisors across multiple shifts, manage WMS usage and continuous improvements, and partner with account management to optimize processes, safety, and productivity in a dynamic 3PL environment.

Qualifications

• Minimum 3 years of warehouse operations experience.
• Experience in a 3PL/logistics environment preferred.
• Experience managing large-scale warehouse operations.
• Strong leadership and people management skills.
• Proficiency with WMS and KPIs.
• Lean or continuous improvement experience is a plus.
• Willing to work extended hours.

Responsibilities

• Oversee daily warehouse operations including receiving, storage, picking, packing, and outbound shipments.
• Manage warehouse supervisors and staff across multiple shifts.
• Achieve KPIs such as order accuracy, on-time delivery, productivity, and cost control.
• Optimize manpower, equipment and space utilization.
• Ensure safety compliance with OSHA and other regulations.
• Collaborate with account management and customers to meet SLAs.
• Drive continuous improvement of warehouse processes.
• Lead WMS usage, system enhancements and process automation.
• Prepare operational reports and support budgeting and cost management.
• Perform any other duties as assigned by Management.

Skills

Warehouse operations

Leadership

KPIs management

Problem solving

Planning

Communication

Lean / Continuous improvement

Tools

WMS

Job description

XIN HWA SUPPLY CHAIN SDN BHD seeks an experienced Warehouse Executive/Senior Executive to oversee day-to-day warehouse operations at our Shah Alam facilities, ensuring service quality, cost efficiency, and strict adherence to customer SLAs.

You will lead supervisors across multiple shifts, manage WMS usage and continuous improvements, and partner with account management to optimize processes, safety, and productivity in a dynamic 3PL environment.