Senior Warehouse Operations Leader

Deutsche Post; Penang; On-site; MYR 240,000 - 360,000; Full time

Job summary

DHL Supply Chain in Penang, Malaysia is seeking a senior warehouse operations leader to drive end-to-end activities across receiving, put-away, inventory control, order fulfillment, packing, shipping and returns management.

The role requires 10–15 years in warehouse/logistics, with at least 5 years in a senior leadership role, deep knowledge of WMS/ERP, and strong analytical skills using Excel and Power BI. You will lead multi-customer operations and drive efficiency and service quality.

Qualifications

• Bachelor's degree required in supply chain, logistics, business administration, engineering or related field.
• Experience in warehouse/logistics operations with leadership responsibilities.

Responsibilities

• Lead end-to-end warehouse operations including receiving, put-away, inventory control, order fulfillment, packing, shipping and returns management.
• Ensure KPIs like productivity, accuracy and SLAs are consistently met for customers.
• Develop and implement warehouse strategies to improve efficiency and service quality.
• Monitor daily performance and address gaps and bottlenecks.
• Oversee capacity planning and resource allocation.
• Maintain inventory accuracy through cycle counts and audits.
• Drive inventory optimization and lead teams of managers and supervisors.

Skills

Leadership

Strategic thinking

Stakeholder management

Problem solving

Team development

Education

Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Engineering, or related field

Tools

WMS

ERP systems

Power BI

Excel

Job description

DHL Supply Chain in Penang, Malaysia is seeking a senior warehouse operations leader to drive end-to-end activities across receiving, put-away, inventory control, order fulfillment, packing, shipping and returns management.

The role requires 10–15 years in warehouse/logistics, with at least 5 years in a senior leadership role, deep knowledge of WMS/ERP, and strong analytical skills using Excel and Power BI. You will lead multi-customer operations and drive efficiency and service quality.