SENIOR TECHNICIAN - NORTHERN ZONE

Pro Office Technology; Seberang Perai; On-site; MYR 67,000 - 100,000; Full time

Job summary

Pro Office Technology is seeking a Senior Technical Executive (Northern Zone) to coordinate day-to-day technical and field operations for CCTV installation, upgrades, testing and maintenance across the Northern Zone. You will lead technicians, monitor progress, and ensure compliance with safety and quality standards.

Reporting on site performance, coordinating with TNB representatives, and ensuring timely completion of tasks are core responsibilities.

Qualifications

• Diploma or degree in a relevant engineering/tech field.
• Certifications related to CCTV/Surveillance are advantageous.
• Professional certifications such as GCQP, Chargeman, SSS, NTSLP and CIDB Green Card are preferred.

Responsibilities

• Coordinate day-to-day technical and field operations across all sites in the Northern Zone.
• Lead technicians and Team Leaders for installation, upgrade, maintenance and testing activities.
• Monitor site progress to meet project requirements and schedules.
• Plan and coordinate site works, assignments and maintenance activities.
• Monitor KPI and SLA compliance and report to Project Director/PMO.
• Prepare and submit periodic technical and zone reports.
• Ensure works comply with technical specs, quality and HSE requirements.
• Act as technical point of contact with TNB site representatives.

Skills

Leadership & coordination

Planning & scheduling

CCTV surveillance knowledge

Troubleshooting

MS Office

Reporting

Education

Diploma or Degree in Electrical / Electronic Engineering, Security Technology, Information Technology, Networking or related field

Tools

GCQP

Chargeman B0/B1/B4

Site Safety Supervisor (SSS)

NTSLP

CIDB Green Card

Job description

Senior Technical Executive (Northern Zone)

The Senior Technical Executive (Northern Zone) is responsible for coordinating and overseeing day-to-day technical and field operations for CCTV installation, upgrade, testing & commissioning, corrective maintenance and preventive maintenance activities within the assigned zone.

The role involves coordinating technicians and site activities, monitoring work progress and SLA compliance, preparing technical reports, liaising with TNB site representatives, and ensuring all works are carried out in accordance with technical, quality and safety requirements.

KEY RESPONSIBILITIES

Technical Operations

Coordinate day-to-day technical and field operations across all assigned sites within the Northern Zone.

Coordinate technicians and Team Leaders for Installation & Upgrade, Preventive Maintenance, and Testing & Commissioning activities.

Monitor site activities to ensure works are completed according to project requirements and schedules.

Site Coordination & Scheduling

Plan and coordinate site works, technician assignments and maintenance activities.

Ensure efficient allocation of manpower, tools, equipment and technical resources.

Coordinate with relevant teams to resolve site-related technical issues.

Technical Monitoring

Monitor CCTV installation, upgrade, testing & commissioning, corrective maintenance and preventive maintenance works.

Ensure technical works are carried out according to approved specifications, procedures and project requirements.

Identify technical issues and coordinate corrective actions with the relevant technical teams.

Reporting

Prepare and submit periodic technical and zone reports, including work progress, PM / CM completion, incidents, defects and site status.

Maintain accurate records of technical activities and work completion.

Performance & SLA Monitoring

Monitor zone-level work progress, KPIs and SLA compliance.

Highlight delays, technical issues and operational challenges to the Project Director / Project Manager and PMO.

Act as a technical point of contact for TNB site representatives within the Northern Zone.

Coordinate site requirements, work schedules and technical matters with relevant stakeholders.

Quality & Safety Oversight

Ensure all works comply with technical specifications, quality standards and HSE requirements.

Ensure technicians follow applicable site safety procedures and requirements.

QUALIFICATIONS & REQUIREMENTS

Education

Diploma or Degree in Electrical / Electronic Engineering, Security Technology, Information Technology, Networking or related field.

Professional Certifications — Advantage

Certifications related to CCTV / Surveillance systems.

Technical competency certifications such as:

Grid Contractor Qualified Person (GCQP)

Chargeman B0 / B1 / B4

Site Safety Supervisor (SSS)

NIOSH-Tenaga Safety Leader Passport (NTSLP)

CIDB Green Card

Experience

Minimum 2–3 years of relevant experience in technical, field operations, CCTV / security systems, electrical, networking or related projects.

Experience in coordinating technical teams or site operations will be an advantage.

Skills

Strong technical, leadership, planning and coordination skills.

Good understanding of CCTV systems, electrical works, networking and troubleshooting.

Good reporting, communication and problem-solving skills.

Proficient in Microsoft Office applications.

Personal Attributes

Willing and able to travel between sites within the Northern Zone.

Willing to work after hours, overtime or be on standby when required.

Responsible, proactive and able to work independently.

Able to work under pressure and meet project deadlines.