SENIOR TECHNICIAN - EASTERN ZONE

Pro Office Technology; Malaysia; On-site; MYR 70,000 - 110,000; Full time

Job summary

Pro Office Technology is seeking a Senior Technical Executive for the Eastern Zone to coordinate daily CCTV installation, upgrades, testing, commissioning and maintenance across sites. You will lead technicians, monitor progress, and ensure compliance with technical and safety standards.

The role requires 2–3 years in CCTV or related projects, strong leadership and reporting skills, and readiness to travel between sites within the Eastern Zone.

Qualifications

• Diploma or degree in Electrical/Electronic Eng, Security Tech, IT, Networking or related field.
• Minimum 2–3 years in technical, field operations, CCTV/security systems, electrical, networking or related projects.
• Certifications related to CCTV / Surveillance: GCQP, Chargeman B0/B1/B4, SSS, NTSLP, CIDB Green Card.

Responsibilities

• Coordinate day-to-day technical and field operations across all sites in the Eastern Zone.
• Coordinate technicians and Team Leaders for Installation, Upgrade, PM/CM, Testing & Commissioning.
• Monitor site activities to ensure completion per project requirements and schedules.
• Prepare and submit periodic technical and zone reports, including work progress and site status.
• Monitor zone KPIs and SLA compliance; escalate delays and issues to PMO.
• Ensure works comply with technical specs, quality standards and HSE requirements.

Skills

Technical leadership

Planning & coordination

CCTV systems

Electrical works

Networking

Troubleshooting

Reporting

Communication

Microsoft Office

Education

Electrical Engineering degree

Security Technology

IT / Networking

Tools

MS Office

Job description

The Senior Technical Executive (Eastern Zone) is responsible for coordinating and overseeing day-to-day technical and field operations for CCTV installation, upgrade, testing & commissioning, corrective maintenance and preventive maintenance activities within the assigned zone.

The role involves coordinating technicians and site activities, monitoring work progress and SLA compliance, preparing technical reports, liaising with TNB site representatives, and ensuring all works are carried out in accordance with technical, quality and safety requirements.

KEY RESPONSIBILITIES

Technical Operations

Coordinate day-to-day technical and field operations across all assigned sites within the Eastern Zone.

Coordinate technicians and Team Leaders for Installation & Upgrade, Preventive Maintenance, and Testing & Commissioning activities.

Monitor site activities to ensure works are completed according to project requirements and schedules.

Site Coordination & Scheduling

Plan and coordinate site works, technician assignments and maintenance activities.

Ensure efficient allocation of manpower, tools, equipment and technical resources.

Coordinate with relevant teams to resolve site-related technical issues.

Technical Monitoring

Monitor CCTV installation, upgrade, testing & commissioning, corrective maintenance and preventive maintenance works.

Ensure technical works are carried out according to approved specifications, procedures and project requirements.

Identify technical issues and coordinate corrective actions with the relevant technical teams.

Reporting

Prepare and submit periodic technical and zone reports, including work progress, PM / CM completion, incidents, defects and site status.

Maintain accurate records of technical activities and work completion.

Performance & SLA Monitoring

Monitor zone-level work progress, KPIs and SLA compliance.

Highlight delays, technical issues and operational challenges to the Project Director / Project Manager and PMO.

Act as a technical point of contact for TNB site representatives within the Eastern Zone.

Coordinate site requirements, work schedules and technical matters with relevant stakeholders.

Quality & Safety Oversight

Ensure all works comply with technical specifications, quality standards and HSE requirements.

Ensure technicians follow applicable site safety procedures and requirements.

QUALIFICATIONS & REQUIREMENTS

Education

Diploma or Degree in Electrical / Electronic Engineering, Security Technology, Information Technology, Networking or related field.

Professional Certifications — Advantage

Certifications related to CCTV / Surveillance systems.

• Grid Contractor Qualified Person (GCQP)
• Chargeman B0 / B1 / B4
• Site Safety Supervisor (SSS)
• NIOSH-Tenaga Safety Leader Passport (NTSLP)
• CIDB Green Card

Experience

Minimum 2–3 years of relevant experience in technical, field operations, CCTV / security systems, electrical, networking or related projects.

Experience in coordinating technical teams or site operations will be an advantage.

Skills

• Strong technical, leadership, planning and coordination skills.
• Good understanding of CCTV systems, electrical works, networking and troubleshooting.
• Good reporting, communication and problem-solving skills.
• Proficient in Microsoft Office applications.

Personal Attributes

Willing and able to travel between sites within the Eastern Zone.

Willing to work after hours, overtime or be on standby when required.

Responsible, proactive and able to work independently.

Able to work under pressure and meet project deadlines.