Senior Technical Consultant 2616

USER Experience Researchers; Cyberjaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

USER Experience Researchers seeks a Senior Technical Consultant with strong System Analyst experience in the acquiring domain. You will engage with customers to collect and document requirements, support analysis activities, and align project deliverables with business needs.

Ideal candidates have 3+ years in consulting/BA roles, customer-facing experience, and willingness to work shifts for the MENA region. This role requires independence and teamwork in a dynamic environment.

Qualifications

• Minimum 3 years of relevant experience in a Consultant or Business Analyst role.
• Experience in customer-facing activities, especially requirements gathering and documentation.
• Experience as a System Analyst in the acquiring domain.
• Willingness to work shifts aligned with the MENA region and project cycle.

Responsibilities

• Engage with customers to discuss, gather, analyze, and document business and user requirements.
• Support system analysis activities within the acquiring domain.
• Work closely with customers and project teams to clarify requirements and ensure alignment with business needs.
• Work in shifts aligned with the MENA region and project requirements.

Skills

Customer-facing

Requirements gathering

System analysis

Acquiring domain

Tools

C# / .NET

Microsoft SQL Server

Crystal Reports

JasperReports

Job description

We are seeking a Senior Technical Consultant with experience as a System Analyst in the acquiring domain. The candidate must have a strong background in consulting or business analysis, with experience engaging directly with customers to gather, analyze, and document user requirements.

Key Responsibilities

• Engage with customers to discuss, gather, analyze, and document business and user requirements.
• Support system analysis activities within the acquiring domain.
• Work closely with customers and project teams to clarify requirements and ensure alignment with business needs.
• Work in shifts aligned with the MENA region and project requirements.

Required Qualifications and Skills

• At least 3 years of relevant working experience.
• Experience in a Consultant or Business Analyst role.
• Experience in customer-facing activities, particularly requirements gathering and documentation.
• Experience as a System Analyst in the acquiring domain.
• Willingness to work shifts aligned with the MENA region and project cycle.

Technical Skills

Nice to Have

• C# / .NET
• Microsoft SQL Server
• Crystal Reports
• JasperReports

Other Requirements

• Able to work independently and collaboratively as part of a team.

Skill Classification

• Skill Area: Application Development
• Technology: .NET / C#
• Proficiency Level: Basic