Senior Technical Consultant - Requirements & Analysis

USER Experience Researchers; Cyberjaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

USER Experience Researchers seeks a Senior Technical Consultant with strong System Analyst experience in the acquiring domain. You will engage with customers to collect and document requirements, support analysis activities, and align project deliverables with business needs.

Ideal candidates have 3+ years in consulting/BA roles, customer-facing experience, and willingness to work shifts for the MENA region. This role requires independence and teamwork in a dynamic environment.

Qualifications

• Minimum 3 years of relevant experience in a Consultant or Business Analyst role.
• Experience in customer-facing activities, especially requirements gathering and documentation.
• Experience as a System Analyst in the acquiring domain.
• Willingness to work shifts aligned with the MENA region and project cycle.

Responsibilities

• Engage with customers to discuss, gather, analyze, and document business and user requirements.
• Support system analysis activities within the acquiring domain.
• Work closely with customers and project teams to clarify requirements and ensure alignment with business needs.
• Work in shifts aligned with the MENA region and project requirements.

Skills

Customer-facing

Requirements gathering

System analysis

Acquiring domain

Tools

C# / .NET

Microsoft SQL Server

Crystal Reports

JasperReports

Job description

USER Experience Researchers seeks a Senior Technical Consultant with strong System Analyst experience in the acquiring domain. You will engage with customers to collect and document requirements, support analysis activities, and align project deliverables with business needs.

Ideal candidates have 3+ years in consulting/BA roles, customer-facing experience, and willingness to work shifts for the MENA region. This role requires independence and teamwork in a dynamic environment.