Senior Tech: PC, Networking & CCTV Specialist

Rayxen Tech Sdn. Bhd.

Kuching

On-site

MYR 60,000 - 80,000

Full time

9 days ago

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Job summary

Rayxen Tech Sdn. Bhd. is seeking an IT Technician to diagnose and troubleshoot desktop and laptop hardware/software issues. You will repair, upgrade, and configure systems, assemble custom PCs, and install Windows applications.

On-site support includes networking, CCTV installation, and processing service requests. You will document steps and support junior staff. The role requires IT/CS/CE or related degree and 2–3 years hands-on experience, with strong customer service and communication

Qualifications

Diploma/Degree in IT/CS/CE/Networking preferred.
2–3 years of hands-on technical experience preferred.
Strong knowledge of desktop and laptop hardware troubleshooting.
Good knowledge of Windows installation, configuration and troubleshooting.
Experience in custom PC assembly and component troubleshooting.
Basic to intermediate networking knowledge (LAN/Wi-Fi/routers/switches).
Experience with CCTV installation/troubleshooting is an advantage.

Responsibilities

Diagnose and troubleshoot desktop, laptop, hardware, software and OS issues.
Repair PCs, replace components, upgrade, format and configure systems.
Assemble and optimize custom desktop and gaming PCs.
Install and troubleshoot Windows, drivers, apps and related software.
Test hardware and identify faulty RAM, SSD, motherboard, GPU, PSU and other components.
Install and troubleshoot CCTV/NVR/DVR and surveillance equipment.
Provide on-site IT support, maintenance and customer service.
Document troubleshooting steps and maintain service records.
Coordinate with Sales on technical requirements, quotes and solutions.
Guide junior technicians and contribute to SOPs and service standards.