WMS Systems Lead — Logistics IT Solutions

Deutsche Post; Seberang Perai; On-site; MYR 120,000 - 180,000; Full time

Job summary

Deutsche Post/DHL Supply Chain seeks a seasoned WMS specialist to implement and support warehouse management systems. You will lead process mapping, guide super users, and ensure UAT success while delivering robust IT solutions across logistics operations.

You will collaborate with PI, operations and IT teams, document technical specs, and manage projects with a focus on SLAs, data analysis and reporting using Crystal/Jasper/SSRS and Power BI.

Qualifications

• Bachelor’s degree in Computer Studies, Information Technology or equivalent.
• Minimum 5 years’ experience in WMS implementation/support, preferably in 3PL.
• Strong knowledge of B2B/B2C integration, API and data mapping concepts.
• Proficient reporting skills (Crystal/Jasper/SSRS) and SQL/data analysis.

Responsibilities

• Configure, build and integrate WMS and related IT solutions.
• Collaborate with operations and PI teams to translate needs into IT solutions.
• Lead conversations with stakeholders for process mapping.
• Lead super users and train operations on new implementations and UAT.
• Create and maintain technical documentation throughout projects.
• Install and upgrade applications, integrating with third-party solutions.
• Ensure incidents meet SLAs and timely resolution.
• Explore new IT solutions to support business needs.
• Propose modifications and work with WMS providers for delivery.
• Identify and recommend process and system improvements.
• Manage assigned IT projects and resolve user issues.

Skills

WMS implementation

Process Improvement

Stakeholder management

UAT leadership

SQL/data analysis

System configuration

Integration technologies

Project management

Education

Bachelor’s degree in Computer Studies or Information Technology

Tools

Crystal Reports

Jasper Reports

SSRS

Power BI

SQL

Job description

Deutsche Post/DHL Supply Chain seeks a seasoned WMS specialist to implement and support warehouse management systems. You will lead process mapping, guide super users, and ensure UAT success while delivering robust IT solutions across logistics operations.

You will collaborate with PI, operations and IT teams, document technical specs, and manage projects with a focus on SLAs, data analysis and reporting using Crystal/Jasper/SSRS and Power BI.