Senior System Engineer

Redtone; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

Redtone in Kuala Lumpur seeks an experienced IT Infrastructure Manager responsible for availability, security, and performance of enterprise IT systems, end-user computing, and network infrastructure. You will perform hands-on troubleshooting, proactive monitoring, backup and DR management, and enforce security controls.

Key duties include MIS portal development and maintenance for real-time asset inventory, documenting configurations, transferring knowledge to R&D and Network teams, and

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, MIS, or related field.
• 5–8+ years of experience in MIS, IT infrastructure, or systems engineering roles.

Responsibilities

• Availability, security, and performance management of enterprise IT systems, end-user computing, network infrastructure, and virtualized environments.
• Hands-on troubleshooting and proactive monitoring; backup and disaster recovery management; enforcement of security controls.

Skills

MIS

IT infrastructure

Network administration

Security controls

Education

Bachelor’s degree in Information Technology, Computer Science, MIS, or related field

Tools

Dell EMC VxRail

IPServerOne

Job description

The role is responsible for the availability, security, and performance of enterprise IT systems, end-user computing, network infrastructure, and virtualized environments. The role includes hands-on troubleshooting, proactive monitoring, backup and disaster recovery management, and enforcement of security controls to support stable operations and compliance requirements.

Key Responsibilities

• VM Platform Orchestration: Administer and maintain high-availability virtualization platforms, including Dell EMC VxRail, IPServerOne, and the dedicated Disaster Recovery (DR) Site at CJ1.
• Data Protection & Backup Strategy: Execute rigorous backup and replication protocols. Monitor daily task completion to ensure that all production-critical Virtual Machines (VMs) are backed up and replicated according to the RPO (Recovery Point Objective).

MIS Portal Development and Management (Main Responsibility)

• Maintain Portal to enable real-time, accurate inventory of all IT assets.
• Ensure configuration backups for critical infrastructure (Firewalls/Switches) are documented and version controlled.
• Knowledge transfer of this portal to R&D
• Transfer knowledge to Network team
• Design, implement, and optimize the company’s IT network infrastructure. This includes the hands-on administration of Enterprise Firewalls, Layer 3 Switches, Routers, and Wireless Access Points (WAPs).
• Support Network team on the office network during this transfer knowledge period

IT Auditing and Documentation: (Support Responsibility)

• Conduct IT audits, document configuration settings, and ensure well-maintained, accessible documentation.
• Ensure all audit items are fulfilled and compliance throughout the year.

Job Requirements

Qualifications and Requirements

• Bachelor’s degree in Information Technology, Computer Science, MIS, or related field.
• 5–8+ years of experience in MIS, IT infrastructure, or systems engineering roles.