Senior Store Manager

Valiram; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Staff discounts across 200+ brands

Medical, dental, optical and mental-wb

Access to fully sponsored sports and 社

Job summary

Valiram, Southeast Asia’s leading luxury retailer, is seeking a Senior Store Manager to elevate our store performance and deliver premium customer experiences across our world-class brands.

You will lead sales, operations and people development, coach a high-performing team, maintain brand standards, and drive profitability while expanding career pathways within the group.

Qualifications

• Minimum 3 years of management experience in luxury goods or a comparable retail environment.
• Strong leadership, communication and interpersonal skills.
• Customer-focused with a positive and professional attitude.
• Strong analytical and business acumen with ability to identify trends and act quickly.

Responsibilities

• Drive store sales and profitability through initiatives and plans.
• Lead the team to deliver exceptional customer experiences and service standards.
• Maintain strong retail standards, visual merchandising and store presentation.
• Ensure inventory accuracy and minimise stock losses.
• Recruit, coach and develop the team to achieve store performance targets.
• Foster a positive, engaging and high-performing store environment.
• Ensure timely and accurate reporting to management.

Skills

Leadership

Communication

Interpersonal skills

Customer focus

Analytical thinking

Education

Diploma or Degree in any discipline

Job description

Bath & Body Works is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

Position Summary

Elevate Beyond Service

Join Valiram as a Senior Store Manager and own the moment. Lead your store to deliver exceptional customer experiences, drive commercial performance and bring our premium watch brands to life.

You’ll oversee sales, operations and people development while building a high-performing team and maintaining the standards that define our brand experience.

What We Offer

• Competitive salary
• Staff discounts across 200+ brands
• Medical, dental, optical and mental wellbeing benefits*
• Access to fully sponsored sports and social activities
• Unique career pathways
• Mobile allowance for selected brands*
• Uniform allowance for selected brands*
• Commission opportunities*

*Terms & Conditions Apply

Brands You Could Grow With

Bath & Body Works, Victoria’s Secret, Rituals, Molton Brown, Michael Kors, Tory Burch and more!

Career Development

Senior Store Manager → Operation / Multi-Store Manager / Area Manager → And beyond!

Key Responsibilities

• Drive store sales and profitability through effective sales initiatives and action plans.
• Lead the team to deliver exceptional customer experiences and service standards.
• Maintain strong retail standards, visual merchandising and store presentation.
• Ensure inventory accuracy and minimise stock losses.
• Recruit, coach and develop the team to achieve store performance targets.
• Foster a positive, engaging and high-performing store environment.
• Ensure timely and accurate reporting to management.

Key Requirements

• Minimum 3 years of management experience in luxury goods or a comparable retail environment.
• Diploma/Degree in any discipline.
• Strong leadership, communication and interpersonal skills.
• Customer-focused with a positive and professional attitude.
• Strong analytical and business acumen with the ability to identify trends and act quickly.

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specialising in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360 retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, the Philippines, Thailand, Hong Kong, Macau and New Zealand. Operating more than 380 stores, a number which continues to grow, the group represents international brands across various categories, from fashion and accessories, timepieces and jewellery, perfume and cosmetics to confectionery and dining concepts. Its portfolio comprises internationally renowned brands such as Michael Kors, Tumi, Bath & Body Works and Victoria’s Secret, as well as original and innovative retail concepts including Luxury Fashion, Swiss Watch Gallery, The Flying Emporium and Vie Beaute.

Creating world-class retail environments that offer compelling and luxurious shopping experiences is Valiram's hallmark, and it will continue to bring the most desirable international brands and cutting-edge concepts to the region. The company is headquartered in Kuala Lumpur, Malaysia. Discover more at valiram.com or join in the conversation on Facebook and Instagram: #Valiram.

What can I earn as a Retail Store Manager