Area Manager - Johor Baru

MAP ACTIVE MALAYSIA SDN. BHD.; Johor Bahru; On-site; MYR 120,000 - 180,000; Full time

Job summary

MAP Active Malaysia SDN. BHD. is seeking an Operations Manager to plan, manage and be responsible for the full operations of the cluster of outlets assigned.

Lead and motivate the retail team towards meeting sales targets and the company’s customer service standards, building a strong, committed team. You will collate sales and trend data, analyse results to support planning, work with merchandising and warehouse to ensure correct product distribution, monitor store efficiency daily, and drive

Qualifications

• 5 - 8 years experience in similar capacity within the retail industry with proven track records.
• Highly driven, collaborative and brings along infectious energy!
• Able to cope with tight deadlines and loves a good challenge

Responsibilities

• Plan, manage and be responsible for the full operations of the cluster of outlets assigned.
• Lead and motivate the retail team towards meeting sales targets and the company’s required standard of customer service.
• Collate sales, trend data, analyse and review to meet the business objectives and to facilitate planning.
• Achieve top line sales revenue and other financial KPIs.
• Work with merchandising and warehouse teams to ensure that the right products are distributed to the stores to meet revenue and inventory objectives.
• Monitoring and controlling the efficiency of stores on daily basis; including sales performance & strategy, inventory management, advertising & promotion and etc.
• Gather and analyse industry, market and competitor information.
• Manage customers' feedback. Work with after sales services Operations team whenever necessary.

Job description

Plan, manage and be responsible for the full operations of the cluster of outlets assigned.

Lead and motivate the retail team towards meeting sales targets and the company's required standard of customer service. Build and coach a strong team of committed and effective retail sales force.

Collate sales, trend data, analyse and review to meet the business objectives and to facilitate planning.

Achieve top line sales revenue and other financial KPIs.

Work with merchandising and warehouse teams to ensure that the right products are distributed to the stores to meet revenue and inventory objectives.

Monitoring and controlling the efficiency of stores on daily basis; including sales performance & strategy, inventory management, advertising & promotion and etc.

Work closely with the retail team to upgrade skills and knowledge of the team members in order to meet the needs of the business.

Gather and analyse industry, market and competitor information.

Manage customers' feedback. Work with after sales services Operations team whenever necessary.

Maintaining relationship, communicating & negotiating with all area partners also implementing changes and improvement required by the management.

Performs any other responsibilities and duties periodically assigned by supervisor.

Qualifications:

5 - 8 years experience in similar capacity within the retail industry with proven track records

Highly driven, collaborative and brings along infectious energy!

Able to cope with tight deadlines and loves a good challenge

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an operations manager?
• Do you have customer service experience?
• Which of the following languages are you fluent in?
• Are you willing to undergo a pre-employment background check?
• How much notice are you required to give your current employer?

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 2,400 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Oshkosh B'Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 25,000 employees, MAP was voted Fortune Indonesia's Most Admired Companies (Top 20) in 2012 and Forbes Indonesia's Top 40 Companies in 2011.

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 2,400 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Oshkosh B'Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 25,000 employees, MAP was voted Fortune Indonesia's Most Admired Companies (Top 20) in 2012 and Forbes Indonesia's Top 40 Companies in 2011.