Senior Specialist, Consumer Deposits Affluent

RHB Group; Kuala Lumpur; Sur place; MYR 180 000 - 280 000; Plein temps

Résumé du poste

RHB Bank Berhad seeks a Senior Specialist, Consumer Deposits Affluent to drive growth and manage affluent deposit products, delivering a superior customer experience while achieving business targets.

You will lead end-to-end product lifecycle, conduct market research, and collaborate with sales, marketing, and branches to ensure effective distribution and engagement, while monitoring performance and ensuring regulatory compliance.

Qualifications

• Bachelor’s degree in business, finance, marketing, or a related field.
• 5–7 years in product management within consumer banking, with affluent focus.
• Proven track record in developing and launching deposit products.
• Strong knowledge of financial markets and banking regulations.
• Excellent analytical, communication, and stakeholder skills.

Responsabilités

• Develop and implement strategic plans for affluent deposit products to meet revenue and market share objectives.
• Conduct market research and competitive analysis to stay innovative and competitive.
• Collaborate with sales, marketing, and branch teams for distribution and engagement.
• Monitor product performance, customer feedback, and market trends to identify improvements.
• Manage end-to-end product lifecycle from concept to launch and post-launch review.
• Ensure compliance with internal policies, regulatory requirements, and best practices.
• Act as SME for affluent deposit products for internal stakeholders.
• Prepare and present regular reports on product performance and insights.
• Cultivate strong relationships with key stakeholders across functions.

Connaissances

Product management

Market research

Stakeholder management

Data analysis

Communication

Formation

Bachelor’s degree in Business Administration, Finance, Marketing, or related field

Master’s degree (preferred)

Outils

Excel

PowerPoint

Word

Description du poste

The Senior Specialist, Consumer Deposits Affluent will be responsible for driving the growth and management of deposit products tailored for RHB Bank Berhad's affluent customer segment, ensuring a superior customer experience and achievement of business targets.

Job Responsibilities

• Develop and implement strategic plans for affluent deposit products, including product features, pricing, and promotional campaigns, to meet revenue and market share objectives.
• Conduct in-depth market research and competitive analysis to identify opportunities and threats, and to ensure RHB's affluent deposit offerings remain competitive and innovative.
• Collaborate with sales, marketing, and branch teams to ensure effective product distribution, training, and customer engagement for the affluent segment.
• Monitor and analyze product performance, customer feedback, and market trends to identify areas for improvement and propose new product enhancements or solutions.
• Manage the end-to-end product lifecycle for affluent deposit products, from conceptualization and development to launch and post-launch performance review.
• Ensure compliance with all internal policies, regulatory requirements, and industry best practices related to deposit products and affluent customer management.
• Act as a subject matter expert for affluent deposit products, providing guidance and support to internal stakeholders.
• Prepare and present regular reports on product performance, market insights, and strategic recommendations to senior management.
• Cultivate strong relationships with key internal and external stakeholders, including product development, operations, legal, and compliance teams.

Job Qualifications

• Bachelor's degree in Business Administration, Finance, Marketing, or a related field. A Master's degree is a plus.
• Minimum of 5-7 years of experience in product management, particularly within consumer banking and deposit products, with a strong focus on affluent segments.
• Proven track record of successfully developing and launching deposit products and achieving business growth targets.
• Strong understanding of financial markets, banking regulations, and affluent customer needs and behaviors.
• Excellent analytical, problem-solving, and strategic thinking skills.
• Exceptional communication, presentation, and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in data analysis tools and Microsoft Office Suite (Excel, PowerPoint, Word).