Senior Shipping & Logistics Specialist

Region System Sdn Bhd; Meru; On-site; MYR 45,000 - 78,000; Full time

Job summary

Region Group of Companies in Klang, Malaysia, is seeking a detail-oriented logistics professional to prepare shipping documents and manage order updates.

You will handle inquiries, bookings, and tracking using ERP/TMS, ensuring compliance with import/export rules. The role requires 3–5 years of relevant experience, strong communication in English and Malay, and willingness to work 5½ days.

Qualifications

• Diploma or degree holder required.
• 3–5 years experience in preparing shipping documentation.
• Strong knowledge of import/export documentation and customs procedures.
• Good command of English and Malay; Mandarin is a plus.
• Proficient in using document management systems and ERP/TMS.

Responsibilities

• Prepare and process documents including Purchase Orders, invoices, Packing List and any other related documents.
• Handling and ensure accuracy and timeliness on customer inquiries related to shipping, delivery times, and order tracking.
• Capable of processing shipment bookings online efficiently and accurately.
• Ensure customer's orders details are accurately & timely updated into the system.
• Responsible to update the system on each job work flow do billing and submit job for closing once job complete
• Track shipments from dispatch to delivery using ERP, TMS or carrier portals.
• Maintain shipping logs and MIS reports, including freight cost analysis, delivery timelines and delays.
• Ensure that all documentation meets import/export regulations.
• Generating and analyzing reports on shipping performance and customer satisfaction.
• To perform any other ad-hoc tasks from time to time from the superior.

Skills

Shipping documents

Customer service

Communication

Attention to detail

Education

Diploma or Degree

Tools

ERP

TMS

Carrier portals

Job description

Region Group of Companies in Klang, Malaysia, is seeking a detail-oriented logistics professional to prepare shipping documents and manage order updates.

You will handle inquiries, bookings, and tracking using ERP/TMS, ensuring compliance with import/export rules. The role requires 3–5 years of relevant experience, strong communication in English and Malay, and willingness to work 5½ days.