Senior Salesforce Solutions Architect

EPAM Systems Inc; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Benefits offered by this job

Online courses and libraries

Mentoring programs

Partial grants of certification

Experience exchange with colleagues

Job summary

EPAM Systems Inc is seeking a Senior Salesforce Business Analyst to lead discovery, translate business needs into clear specs, and design practical Salesforce solutions across integrations and downstream systems.

You will drive stakeholder workshops, map processes, and prioritize requirements, while drafting user stories and acceptance criteria for end-to-end Salesforce implementations. Strong communication and Agile delivery are essential for success.

Qualifications

• Salesforce data model, security and sharing knowledge, plus Flow and declarative automation.
• Ability to run discovery independently and translate ambiguous needs into clear outcomes.
• Strong stakeholder management and communication with senior partners.

Responsibilities

• Lead stakeholder workshops, process mapping, and requirements prioritization.
• Translate needs into user stories, acceptance criteria, and functional specs.
• Design end-to-end Salesforce solutions across data model, security, automation, and UX.
• Recommend declarative or programmatic approaches and document rationale.
• Trace cross-system issues across Salesforce and integrations to identify root causes.
• Lead UAT planning and execution for end-to-end scenarios.
• Support release readiness including sandbox strategy, deployment planning, and data migration validation.

Job description

EPAM Systems Inc is seeking a Senior Salesforce Business Analyst to lead discovery, translate business needs into clear specs, and design practical Salesforce solutions across integrations and downstream systems.

You will drive stakeholder workshops, map processes, and prioritize requirements, while drafting user stories and acceptance criteria for end-to-end Salesforce implementations. Strong communication and Agile delivery are essential for success.