Senior Salesforce Functional Analyst — Process & Delivery

Slade Group

Selangor

On-site

MYR 120,000 - 160,000

Full time

5 days ago

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Job summary

Slade Group is seeking a Senior Salesforce Functional Analyst to act as the key link between business stakeholders and a mature Salesforce delivery team. You will work across complex business processes, translating operational needs into scalable Salesforce solutions while driving platform adoption, consistency and data quality across the organisation.

This senior role combines business analysis, Salesforce configuration and stakeholder engagement, with responsibilities spanning discovery

Qualifications

Strong Salesforce functional experience in a complex enterprise environment.
Experience with Flow, declarative configuration, and data governance.
Ability to translate business requirements into user stories and acceptance criteria.
Excellent stakeholder engagement across business and tech teams.

Responsibilities

Leading discovery workshops with senior business stakeholders.
Mapping and improving complex end-to-end business processes.
Translating business requirements into clear user stories and functional requirements.
Challenging unnecessary customisation and promoting Salesforce best practice.
Designing declarative Salesforce solutions using Flow, validation rules, custom objects and security models.
Coordinating UAT, sandbox testing and regression testing.
Building complex reports, dashboards and custom report types.
Assessing new Salesforce functionality and identifying opportunities to improve existing processes.