Salesforce Administrator

Slade Group; Selangor; On-site; MYR 90,000 - 120,000; Full time

Job summary

Slade Group is seeking an experienced Salesforce Administrator to own day-to-day administration, support and continuous improvement of a complex enterprise Salesforce environment. You will work across platform administration, user support, security, releases, data quality and ongoing optimisation, partnering with business stakeholders, developers, architects and external vendors.

This hands-on role ensures the platform remains secure, reliable and aligned with evolving business needs.

Qualifications

• Hands-on Salesforce administration in a complex enterprise environment.
• Experience with security, permissions and sharing models.
• Proficiency in Salesforce Flows and automation.
• Experience with custom objects, validation rules and page layouts.
• Ability to build reports and dashboards and provide user support.

Responsibilities

• Administering users, profiles, permission sets, roles and sharing.
• Configuring custom objects, fields, layouts, record types and flows.
• Providing Tier 2/3 Salesforce support and troubleshooting.
• Supporting Salesforce releases, deployments and change management.
• Managing platform security, SSO and MFA.
• Maintaining data quality and performing bulk updates/migrations.
• Building and maintaining reports and dashboards.
• Collaborating with developers, architects, DevOps and integration teams.
• Identifying automation opportunities and new platform capabilities.

Skills

Salesforce administration

Security & sharing

Flows & automation

Reports & dashboards

Data quality

Troubleshooting

Release & change mgmt

Stakeholder collaboration

Tools

Copado

APIs

Okta

SSO

Connected Apps

Job description

Join a large, highly successful organisation with a strong history of growth and continued investment in its technology platforms.

This is an opportunity for an experienced Salesforce Administrator to take ownership of the day‑to‑day administration, support and continuous improvement of a complex enterprise Salesforce environment.

You will work across platform administration, user support, security, releases, data quality and ongoing optimisation, partnering with business stakeholders, developers, architects and external vendors.

The Opportunity

This is a hands‑on Salesforce role where you will help ensure the platform remains secure, reliable and aligned with evolving business needs.

You will be responsible for:

• Administering users, profiles, permission sets, roles, queues and sharing settings
• Configuring custom objects, fields, page layouts, record types, validation rules and Salesforce Flows
• Providing Tier 2 and Tier 3 Salesforce support
• Troubleshooting complex platform and user issues
• Supporting Salesforce releases, deployments and change management
• Managing platform security, access controls, SSO and MFA
• Maintaining Salesforce data quality and supporting bulk updates and migrations
• Building and maintaining reports and dashboards
• Working with developers, architects, testers, DevOps and integration teams
• Identifying opportunities to improve processes through Salesforce automation and new platform capabilities

About You

You will bring strong hands‑on experience administering Salesforce within a complex enterprise environment.

Ideally, you will have experience across:

• Salesforce platform administration
• Salesforce security, permissions and sharing models
• Salesforce Flows and automation
• Custom objects, validation rules and page layouts
• Reports and dashboards
• Release and change management
• Data management and data quality
• Troubleshooting and user support
• Working with technical and business stakeholders

Experience with Service Cloud, Copado, Salesforce integrations, APIs, Connected Apps, Okta, SSO or identity management would be highly regarded. Salesforce certifications would also be advantageous.

Why Join?

You will join a large and established organisation with a successful history, continued growth and significant investment in its technology capability.

The Salesforce environment is enterprise‑scale and business critical, giving you the opportunity to work across meaningful platform improvements rather than purely BAU administration.

This would suit someone who enjoys being close to the platform, solving problems and working collaboratively across both technical and business teams.

EP is available for this role.

For further information please email Evan Xeres on @synchropartners.com.au