Senior Sales Executive

Meya Dental Sdn Bhd.; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

EPF

SOCSO

EIS

Competitive salary package

Job summary

Meya Dental Sdn Bhd. in Malaysia is seeking a Senior Sales Executive to drive sales growth, achieve targets, and build strong customer relationships across clinical services.

You will handle online and walk-in inquiries, educate clients on dental treatments, prepare quotes, and coordinate appointments. Fluent in English, Bahasa Malaysia and Mandarin, with at least five years of sales experience, with a Diploma or higher. EPF/SOCSO/EIS benefits apply.

Qualifications

• Minimum 5 years of sales experience.
• Proven ability to meet sales targets.
• Fluent in English, Bahasa Malaysia and Mandarin; Mandarin mandatory.
• Experience in dental/medical sales preferred.

Responsibilities

• Handle online and walk-in enquiries and provide consultations.
• Educate customers on treatments, explain plans and budgets.
• Prepare quotes, follow up on decisions, manage appointments.
• Maintain patient records and provide after-sales service.
• Coordinate with dentists and staff to ensure smooth treatment.

Skills

Sales experience

Customer relationships

English language

Bahasa Malaysia

Mandarin

Education

Diploma or higher

Job description

We are looking for an experienced and results-driven Senior Sales Executive to join our team. The ideal candidate will be responsible for driving sales growth, achieving sales targets and building strong customer relationships.

Key responsibilities

Handle online and walk-in customer enquiries, provide consultation on various dental treatments, educate customers on oral care knowledge, and address customers' concerns regarding dental procedures

Assist dentists during oral examinations, understand customers' dental conditions, needs and budget, explain treatment plans, procedures, materials and timelines clearly, and customise suitable treatment plans while providing relevant guidance and follow-up information

Prepare quotations, explain treatment fees and cost breakdowns, follow up with customer enquiries and treatment decisions, complete consultation-to-payment processes, and coordinate appointments, schedules and follow-up visits to ensure smooth treatment arrangements

Establish and maintain customer dental records, conduct regular follow-ups and after-sales service, respond to post-treatment enquiries, handle customer concerns, improve customer satisfaction and develop opportunities for repeat treatments and referrals

Work closely with dentists, medical staff and front desk teams to coordinate treatment-related activities, track daily consultation and conversion records, review service issues and improve customer service processes to support clinic performance goals

About you

Minimum 5 years of sales experience

Excellent sales skills with a proven ability to achieve sales targets

Fluent in English, Bahasa Malaysia and Mandarin (Mandarin is mandatory)

Prior experience in dental, aesthetic medicine, Traditional Chinese Medicine or medical sales is preferred

Minimum qualification: Diploma or higher

• EPF
• SOCSO
• EIS
• Competitive salary package