Senior Sales Administration & Operations Specialist

Lagenda Properties Berhad; Petaling Jaya; On-site; MYR 33,000 - 61,000; Full time

Job summary

Lagenda Properties Berhad is seeking a detail-oriented Sales Administrative Coordinator in Petaling Jaya to manage day-to-day sales admin, update customer and transaction data, and coordinate document flows. You will prepare SPAs, maintain records, and support the sales team to ensure timely processing.

The role involves liaising with internal teams and external stakeholders, ensuring SOP compliance, and delivering accurate periodic reports. Prioritizes efficiency and documentation accuracy.

Qualifications

• Manage and execute day-to-day sales administrative functions, including preparation, processing, and maintenance of sales documentation and records.
• Ensure sales data, customer information, and transaction records are accurately updated and properly maintained in the system.
• Review and approve bookings from Pre-Booking within the stipulated SOP timeframe.
• Monitor sales documentation workflow to ensure timely and accurate processing.
• Coordinate with internal departments and external stakeholders to facilitate the timely submission and completion of sales-related documentation.
• Monitor and follow up on outstanding documents to ensure smooth sales processing and compliance with requirements.
• Ensure LPHS / LPHP / eRumah / iHome and other relevant registrations are completed within the stipulated SOP timeframe.
• Prepare manual Sale & Purchase Agreements (SPA) and other related documents for internal arrangement of signing appointments.
• Maintain systematic filing and proper record management for all sales documentation.
• Prepare and consolidate periodic sales reports, summaries, and tracking schedules for management and departmental review.
• Monitor and update sales status trackers to ensure accurate and up-to-date reporting.
• Highlight discrepancies or delays in documentation and elevate when necessary.
• Provide administrative and coordination support to the sales team to facilitate smooth sales operations.
• Address basic enquiries from customers and sales agents regarding documentation, registration, and transaction status.
• Act as a liaison between sales, internal departments, and external stakeholders to ensure effective communication.
• Ensure all sales administration processes comply with company policies, SOPs, and regulatory requirements.
• Support the team in meeting required turnaround timeframes for documentation and processing.
• Identify opportunities to improve administrative processes and workflow efficiency.
• Perform general clerical and administrative duties related to sales operations.
• Undertake any other responsibilities or tasks assigned by the immediate supervisor or management from time to time.

Responsibilities

• Manage and execute day-to-day sales administrative functions, including preparation, processing, and maintenance of sales documentation and records.
• Coordinate with internal departments and external stakeholders to facilitate timely submission of documents.
• Prepare SPA and related documents for signing appointments.
• Prepare and consolidate periodic sales reports, summaries, and tracking schedules.
• Provide administrative support to the sales team to facilitate smooth operations.
• Address enquiries from customers and sales agents regarding documentation and status.

Job description

Lagenda Properties Berhad is seeking a detail-oriented Sales Administrative Coordinator in Petaling Jaya to manage day-to-day sales admin, update customer and transaction data, and coordinate document flows. You will prepare SPAs, maintain records, and support the sales team to ensure timely processing.

The role involves liaising with internal teams and external stakeholders, ensuring SOP compliance, and delivering accurate periodic reports. Prioritizes efficiency and documentation accuracy.