Senior Revenue Operations Analyst

The Access Group; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading business software provider in Kuala Lumpur is seeking a Senior Rev Ops Analyst responsible for driving analytics initiatives and business reporting. Ideal candidates should have 7-10 years in data analytics, proficient in tools like Tableau and SQL, and possess strong analytical skills. This is an opportunity to work in a dynamic environment focused on innovation and customer service excellence where you can grow your career.

Benefits

Up to 25 days of leave

Health contributions

Charity days

Qualifications

• 7-10 years of work experience in data analytics, business analytics, or business intelligence, preferably in SaaS.
• Familiar with financial and sales data and metrics.
• Strong analytical and storytelling skills for clear insights and recommendations.

Responsibilities

• Lead analytics initiatives and business performance reporting.
• Partner with cross-functional teams to ensure data accuracy.
• Create consolidated reports and analyses to articulate findings.

Skills

Data analytics

Business analytics

Tableau

Excel

SQL

Tools

Databricks

Job description

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices.

We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

About you:

As the Senior Rev Ops Analyst, you will be responsible for leading analytics initiatives, business performance reporting and driving strategic insights to support our go-to-market execution and strategies across Asia Pacific (APAC). This is a critical, business partnering role requiring strong analytical and storytelling skills to manage and deliver key business outcomes while collaborating with the leadership team onshore and offshore.

Day-to-day, you will:

• Take ownership of business performance reports, forecast models, analytics projects and delivering insights which directly impact decision-making.
• Partner with cross-functional teams across APAC to understand nuances in the data and ensure data accuracy from leads, bookings to revenue.
• Leverage existing set up in Databricks, SFDC or Finance systems, existing Tableau dashboards or excel reports to create consolidated reports/ analyses and articulate findings clearly, providing actionable insights for stakeholders. Create new reports and dashboards as needed to address business needs.
• Quickly interpret business performance results: financial and sales data and metrics. Provide answers to rapid-fire questions regarding conversions, revenue and projections using existing or new models, historical or run-rate trends.
• Navigate complex data sources and systems, ambiguity and deal with vague requirements by applying creative problem-solving skills and proactively suggesting better ways to achieve goals.
• Provide regular reporting, in-depth analysis and insights to support business reviews, deep dives or ad-hoc as required.
• Able to deal with offline system data patiently.

Your skills and experiences might also include:

• 7-10 years of work experience in data analytics, business analytics, business intelligence or demonstrably related field, preferably in a SaaS environment.
• Proficient in Excel and Tableau, familiar with Databricks and SQL.
• Strong analytical and detail-oriented mindset with ability to interpret, manipulate or build data models quickly and effectively.
• Ability to work with complex data sources, identify connections and issues with data flow, and be proactive in exploring and navigating between different data sources.
• Passionate about storytelling, with strong ability to distil complex data to provide clear actionable insights and recommendations.
• Ability to thrive in a high growth, fast-paced environment and handle multiple tasks concurrently with strong prioritization in a dynamic, rapidly growing organization, with a \"can do / will do\" attitude in supporting the business.
• Ability to work independently and deal with ambiguity in international environments.
• Strong data troubleshooting and reconciliation skills is a MUST in this role.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.