Revenue Operations Intern

The Access Group; Kuala Lumpur; Hybrid; MYR 17,000 - 22,000; Full time

Benefits offered by this job

25 days annual leave

Health contribution

Three charity days

Job summary

A leading software solutions provider is seeking a Revenue Operations Intern in Kuala Lumpur. This vital role involves supporting sales operations through data management and analytics, ensuring efficient processes. The ideal candidate will be detail-oriented, currently enrolled in a quantitative degree program, and proficient in Excel. This internship starts in January 2025 and offers hands-on experience in a high-growth environment, promoting personal and professional development.

Qualifications

• Full availability for a 4–6-month internship.
• Start date: January 2025.
• Quantitative and data-science related degree coursework.
• Proficiency in Microsoft Excel.
• Familiar with Tableau, Power BI, Databricks and SQL.
• Can‑do / Will‑do attitude in supporting the business.

Responsibilities

• Maintain customer databases and ensure data integrity.
• Provide administrative support to sales teams.
• Assist with reporting and analytics.
• Conduct regular data quality checks and database maintenance activities.
• Generate and distribute regular sales reports and dashboards.
• Partner with cross‑functional teams across APAC to understand data nuances and ensure data accuracy from leads, bookings to revenue.
• Support data integrity and ensure accurate record‑keeping across all sales systems.
• Assist with lead qualification and opportunity management.
• Provide administrative support for tasks, documentation, and follow‑ups.
• Provide administrative support to the Sales, Marketing, Revenue Operations, and Enablement teams.
• Assist with gathering key information and preparing reports or presentations for performance/reviews.
• Support cross‑functional communication between sales, marketing, customer success, and finance teams.
• Assist with managing sales materials, presentations, and product documentation.
• Support and coordinate other local or ad‑hoc initiatives and programs as required.
• Support maintenance of sales process documentation.

Skills

Proficiency in Microsoft Excel

Familiarity with Tableau, Power BI, Databricks, and SQL

Attention to Detail

Organisational Skills

Problem-Solving

Organisational Skills

Teamwork

Self-Motivation

Education

Current enrolment or graduation in a relevant degree

Tools

Tableau

Power BI

Databricks

SQL

Job description

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

About you:

We are seeking dynamic, motivated, well‑organised and detail‑oriented Revenue Operations Interns to support our high‑performing sales team in a fast‑paced, high‑growth software environment. This role is critical to optimizing sales operations, managing customer relationships, and driving revenue growth through efficient administrative processes and data‑driven insights. This role is ideal for individuals seeking hands‑on experience in data management and analysis.

Day‑to‑day, you will:

• CRM & Sales Operations Management – Maintain customer databases, support CRM workflows, and ensure data integrity across sales systems through data entry, data cleansing, and data validation
• Sales Process Support – Provide comprehensive administrative support to sales teams, support the coordination of initiatives, and support cross‑functional communication
• Sales Enablement & Technology – Support the implementation of sales technology stack, train team members, and implementation of automation workflows
• Reporting and Analytics – Support the team in reporting, maintaining existing or creating new reports/dashboards as needed to address business needs.

Detailed Responsibilities:

CRM & Data Management

• Maintain and update customer/prospect data in CRM systems (Salesforce or similar platforms)
• Assist with CRM workflows, automation rules, and sales processes by managing data input and uploads.
• Perform data administrative duties including data entry, data cleansing, and data validation
• Conduct regular data quality checks and database maintenance activities
• Generate and distribute regular sales reports and dashboards.
• Partner with cross‑functional teams across APAC to understand nuances in the data and ensure data accuracy from leads, bookings to revenue.
• Support data integrity and ensure accurate record‑keeping across all sales systems

Sales Process Support

• Assist with lead qualification and opportunity management.
• Provide administrative support for tasks, documentation, and follow‑ups.
• Provide administrative support to the Sales, Marketing, Revenue Operations, and Enablement teams.

• Assist with the gathering of key information and preparing reports or presentations relating to performance or for business reviews
• Support cross‑functional communication between sales, marketing, customer success, and finance teams
• Assist with managing sales materials, presentations, and product documentation
• Support and coordinate other local or ad‑hoc initiatives and programs as required
• Support maintenance of sales process documentation.

Qualifications:

• Candidates must be available for the full 4–6‑month period.
• Internship start date: January 2025 intake
• Current enrolment or graduation of a degree programme with a substantial quantitative, data and computing component, including but not restricted to computing, mathematics, statistics, bioinformatics or engineering.
• Proficiency in Microsoft Excel.
• Familiar with Tableau, Power BI, Databricks and SQL.
• "Can‑do / Will‑do" attitude in supporting the business.

Essential Criteria:

• Technical Skills: Recent experience with Microsoft Excel and careful file management.
• Attention to Detail: Meticulous approach to identifying and correcting data errors.
• Organisational Skills: Excellent organisational skills and methodical working habits.
• Teamwork: Ability to collaborate effectively with team members.
• Self‑Motivation: Proactive and able to work independently with good judgement on when to request clarification on work.
• Adaptability: Willingness to learn new tools and techniques as needed.
• Problem‑Solving: Demonstrated curiosity and ability to solve data‑related problems.
• Experience: Previous coursework or other experience with data collection, entry, management or analysis using Excel, SQL or BI tools.

What are we all about?

The Access Group is one of the largest UK‑headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid‑sized organisations in commercial and non‑profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.