Senior Retail Store Manager – Electronics & Home Tech Leader

Harvey Norman Malaysia; Malacca City; On-site; MYR 50,000 - 90,000; Full time

Benefits offered by this job

Attractive benefits

Career progression

Job summary

Harvey Norman Malaysia is seeking a Store Manager or Senior Assistant Store Manager to lead a sales team in a fast-moving electrical, computers and furniture retail environment. You will guide staff, drive sales targets and KPIs, and oversee store operations including merchandising, inventory replenishment and promotional activities with a focus on customer service and teamwork.

The ideal candidate has a strong retail background in electrical products, with proven leadership skills to train and

Qualifications

• Diploma in Retail Management, Marketing or Business Administration.
• Minimum 3 years related experience in a retail environment with at least one year of managerial experience.
• Willing to work on weekends with duty roster arrangements.
• Strong business acumen, leadership, interpersonal and negotiation skills.
• Energetic, positive attitude and strong team player.
• Good communication and interpersonal abilities (verbal and written).
• Multi-lingual fluency: ENGLISH and Bahasa Malaysia, plus one other language is an added advantage.

Responsibilities

• Manage a team of sale staff and promoters.
• Drive them towards achieving sales target and KPIs.
• Effectively manage store operations including merchandising and inventory replenishment.
• Execute sales promotions and promote customer service.
• Lead, train and motivate a team of salespeople.

Skills

Leadership

Retail management

Customer service

Merchandising

Education

Diploma in Retail Management, Marketing or Business Administration

Job description

Harvey Norman Malaysia is seeking a Store Manager or Senior Assistant Store Manager to lead a sales team in a fast-moving electrical, computers and furniture retail environment. You will guide staff, drive sales targets and KPIs, and oversee store operations including merchandising, inventory replenishment and promotional activities with a focus on customer service and teamwork.

The ideal candidate has a strong retail background in electrical products, with proven leadership skills to train and