Senior Retail Sales Associate – In-Store Leader

Crocs; Kuala Lumpur; Vor Ort; MYR 24.000 - 40.000; Vollzeit

Zusammenfassung

Crocs, Inc. in Kuala Lumpur seeks a Senior Retail Sales Associate to deliver exceptional consumer experiences and provide world-class service daily. You will educate customers on products, support store promotions, and assist the team in achieving company goals.

This role offers growth within a fast-paced retail environment with opportunities to collaborate across departments and adapt to rotating shifts, including weekends and public holidays.

Qualifikationen

• Must be 16 years or older.
• Possess at least O Level or above.
• Minimum 3 years of working experience, preferably in retail.
• Fluent in English, proficiency of other language(s) will be an advantage.
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system.
• Desire to succeed in a high growth, fast-paced retail environment.

Aufgaben

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contributes to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Kenntnisse

Customer service

Retail experience

English fluency

POS system

Microsoft Office

Ausbildung

O Level or above

Jobbeschreibung

Crocs, Inc. in Kuala Lumpur seeks a Senior Retail Sales Associate to deliver exceptional consumer experiences and provide world-class service daily. You will educate customers on products, support store promotions, and assist the team in achieving company goals.

This role offers growth within a fast-paced retail environment with opportunities to collaborate across departments and adapt to rotating shifts, including weekends and public holidays.