Retail Sales Associate: Champion Customer Experiences

Crocs; Kota Bharu; Vor Ort; MYR 12.000 - 18.000; Vollzeit

Zusammenfassung

Crocs, Inc. in Kota Bharu, Malaysia is seeking a Sales Associate to deliver world-class service and help drive store performance. You will educate customers about our products, support promotions, and collaborate with teammates across departments to ensure a welcoming, well-stocked store.

The role requires a can-do attitude, fluency in English, and willingness to work rotating shifts including weekends and public holidays. Opportunity for growth and equal opportunity employment.

Qualifikationen

• Must be 18 years or older.
• Minimum SPM / O Level or above.
• 1 to 2 years of retail experience.
• Fluent in English; additional languages are a plus.
• Willing to work on rotational shifts, including nights, Saturdays, Sundays and public holidays.
• Basic computer skills: Word, Excel and email; able to operate a POS system.
• Desire to succeed in a high-growth, fast-paced retail environment.

Aufgaben

• Deliver outstanding service to Crocs consumers using the CHARM service model.
• Contribute to an enjoyable team environment with open suggestions and collaboration.
• Assist in departments such as consumer service, product knowledge, visual presentation, and stock room management.
• Support daily retail operations including POS management, stock replenishment, pricing, and promotions.
• Lead by example to improve personal KPIs through sales-driven techniques.
• Adhere to asset protection policies, inventory control, and compliance procedures.

Kenntnisse

Customer service

Team collaboration

English language

Sales-oriented mindset

Ausbildung

SPM / O Level or equivalent

Tools

POS system

Microsoft Word

Excel

Email

Jobbeschreibung

Crocs, Inc. in Kota Bharu, Malaysia is seeking a Sales Associate to deliver world-class service and help drive store performance. You will educate customers about our products, support promotions, and collaborate with teammates across departments to ensure a welcoming, well-stocked store.

The role requires a can-do attitude, fluency in English, and willingness to work rotating shifts including weekends and public holidays. Opportunity for growth and equal opportunity employment.