Sales Associate - Retail, Remote & Flexible Schedule

Crocs; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

Crocs in Kuala Lumpur is seeking a Sales Associate to deliver exceptional customer experiences and world-class service. You will educate customers about products, support in-store promotions and events, and assist the store team in achieving company goals.

The role offers growth potential within a fast-paced, customer-focused retail environment, with flexible shifts including weekends and public holidays. Fluency in English is required, and additional languages are a plus.

Qualifications

• Must be 18 years or older.
• Minimum 1–2 years of working experience, preferably in retail.
• Fluent in English; proficiency in additional languages is a plus.
• Basic computer proficiency and ability to operate the store POS system.

Responsibilities

• Deliver outstanding service to customers following Crocs service model.
• Contribute to a positive team environment with ideas and feedback.
• Assist in departments including consumer service, product knowledge, visual presentation, and stock room management.
• Support daily retail operations: POS management, stock replenishment, pricing, promotions, and loyalty programs.
• Collaborate with Store Management to improve personal performance through sales-driven techniques.

Skills

Customer service

English proficiency

Communication skills

Education

SPM/O Level or above

Tools

POS system

MS Office (Word/Excel)

Job description

Crocs in Kuala Lumpur is seeking a Sales Associate to deliver exceptional customer experiences and world-class service. You will educate customers about products, support in-store promotions and events, and assist the store team in achieving company goals.

The role offers growth potential within a fast-paced, customer-focused retail environment, with flexible shifts including weekends and public holidays. Fluency in English is required, and additional languages are a plus.