Senior Retail Specialist - Customer Experience & VIP Sales

Watsons Malaysia; Selangor; On-site; MYR 20,000 - 29,000; Full time

Job summary

Watsons Malaysia in Selangor seeks Retail Sales Associates to provide professional service to customers, maintain stock levels, and promote VIP Member Cards while meeting sales targets. Applicants should have PMR/PT3/SPM/STPM/A Level/Pre-U or Professional Certificate in any field, plus good interpersonal and communication skills.

Full- or part-time positions are available, with retail hours including weekends and public holidays.

Qualifications

• Possess pleasant personality and good communication skills.
• Must have PMR/PT3/SPM/STPM/A Level/Pre-U or equivalent; Professional Certificate in any field.
• Good interpersonal & follow-up skill, adaptable and result oriented.
• Able to work retail hours (including weekends and public holidays).
• Full/Part-Time positions available.

Responsibilities

• Provide professional service to customers.
• Coordinate stock levels to ensure sufficient availability.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote Watson’s VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Good communication

Interpersonal skills

Customer service

Education

PMR/PT3/SPM/STPM/A Level/Pre-U

Professional Certificate in any field

Job description

Watsons Malaysia in Selangor seeks Retail Sales Associates to provide professional service to customers, maintain stock levels, and promote VIP Member Cards while meeting sales targets. Applicants should have PMR/PT3/SPM/STPM/A Level/Pre-U or Professional Certificate in any field, plus good interpersonal and communication skills.

Full- or part-time positions are available, with retail hours including weekends and public holidays.