Senior QA Manager — Quality Systems & CI

FOCUS INSIGHT TECHNOLOGY SDN BHD; Batu Kawan; On-site; MYR 120,000 - 180,000; Full time

Job summary

FOCUS INSIGHT TECHNOLOGY SDN BHD in Penang seeks an experienced Quality Assurance Manager to lead the design, implementation, and maintenance of the company's QMS for automation and semiconductor equipment.

You will collaborate with Mechanical, Electrical, Software, Vision, Production and PM teams to drive root cause analysis, CAPA, and continuous improvement, ensuring quality criteria are met before delivery.

Qualifications

• Bachelor’s degree in Engineering, Quality Management, Manufacturing, or related field.
• 5–8 years of QA/QC experience in automation equipment, semiconductor equipment, precision manufacturing, or machine-building.
• Experience in QMS, ISO 9001, CAPA, 8D, 5-Why, FMEA and SPC.
• Strong leadership, communication, analytical and problem-solving skills.
• Must be fluent in English and Chinese (speaking, reading, writing).
• Detail-oriented, able to handle multiple tasks in a fast-paced environment.

Responsibilities

• Develop, implement, and maintain the QMS, SOPs, and documentation control.
• Establish quality standards and inspection criteria for incoming parts, assembly, testing, FAT/SAT, and final acceptance.
• Lead IQC, IPQC and OQC activities and control non-conforming materials.
• Manage customer quality issues with root cause analysis and CAPA.
• Collaborate with engineering and non-engineering teams to resolve machine quality issues.
• Review machine performance and quality data to identify recurring issues and drive improvement.
• Monitor quality KPIs such as defect rate, yield, NCR/CAPA closure.
• Support FAT/SAT and customer buy-off to meet acceptance criteria.
• Manage supplier quality performance and corrective actions.
• Conduct internal audits and support customer/external audits.
• Drive preventive actions to prevent issues in NPI and MP machines.
• Build and manage the QA team, including training and performance development.

Skills

Leadership

Quality management

Root cause analysis

Cross-functional collaboration

English & Chinese fluency

QMS ISO 9001

SPC

FMEA

Travel readiness

Education

Bachelor’s degree in Engineering or related field

Job description

FOCUS INSIGHT TECHNOLOGY SDN BHD in Penang seeks an experienced Quality Assurance Manager to lead the design, implementation, and maintenance of the company's QMS for automation and semiconductor equipment.

You will collaborate with Mechanical, Electrical, Software, Vision, Production and PM teams to drive root cause analysis, CAPA, and continuous improvement, ensuring quality criteria are met before delivery.