Quality Engineer (NPI, CAPA, ISO QMS)

LINKTEL TECHNOLOGIES SDN.BHD.; Batu Kawan; On-site; MYR 67,000 - 100,000; Full time

Job summary

LINKTEL TECHNOLOGIES SDN.BHD. in Penang, Malaysia, is seeking a Quality Assurance professional to ensure product quality throughout the lifecycle, from design to production.

You will investigate issues, perform root cause analyses using 8D, 5 Why, and Fishbone, implement CAPA, and collaborate with Design, Manufacturing, and Suppliers to improve reliability.

Candidates with 2–5 years in EMS QA, a relevant degree, and fluency in Mandarin, Bahasa Malaysia, and English are encouraged to apply.

Qualifications

• 2–5 years of relevant experience in quality assurance or quality engineering within an EMS manufacturing environment.
• Familiar with ISO9001 and ISO14001 standards.
• Detail-oriented, disciplined, and highly motivated with a strong sense of responsibility.
• Proficient in Mandarin, Bahasa Malaysia, and English, with strong communication skills.
• Experience handling customer audits and managing RMA processes.

Responsibilities

• Ensure product quality meets customer, regulatory, and company requirements throughout the product lifecycle.
• Investigate quality issues, customer complaints, and RMAs using quality tools to implement CAPA.
• Analyze quality data, yield, and defect trends to identify improvement opportunities.
• Support NPI, product qualification, ECOs, and product transfers to meet quality requirements.
• Develop and maintain quality standards, inspection criteria, control plans, and documentation.
• Collaborate with Design, Manufacturing, Supplier Quality, and Production to resolve issues.
• Monitor KPIs and prepare reports for management review.
• Assist internal and external quality audits and promote continuous improvement.

Skills

Quality assurance

Root cause analysis

CAPA implementation

Data analysis

Cross-functional collaboration

Documentation

Education

Diploma or Bachelor’s degree in a relevant field

Tools

Quality tools: 8D, 5 Why, Fishbone

ISO9001 experience

ISO13485 awareness

Job description

LINKTEL TECHNOLOGIES SDN.BHD. in Penang, Malaysia, is seeking a Quality Assurance professional to ensure product quality throughout the lifecycle, from design to production.

You will investigate issues, perform root cause analyses using 8D, 5 Why, and Fishbone, implement CAPA, and collaborate with Design, Manufacturing, and Suppliers to improve reliability.

Candidates with 2–5 years in EMS QA, a relevant degree, and fluency in Mandarin, Bahasa Malaysia, and English are encouraged to apply.