Manufacturing QA Manager - Lead QMS & CI

Coppice; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

Euro SME SDN BHD is seeking an experienced Manufacturing QA Manager to lead our Quality Assurance function across manufacturing operations in Shah Alam, Malaysia. The role focuses on maintaining high standards, compliance and continuous improvement in a fast-paced environment.

You will own the QMS, manage audits and certifications, drive CAPA, support NPI, and mentor the QA team while working with customers, suppliers and cross-functional teams to uphold product quality and regulatory compliance.

Qualifications

• Minimum 5-7 years' experience in Quality Assurance or Quality Control within a managerial role.
• Strong knowledge of Quality Management Systems (QMS).

Responsibilities

• Lead and continually improve the company's Quality Management System (QMS), ensuring compliance with ISO 9001, ISO 14001, BRC and customer-specific standards.
• Manage quality performance across the manufacturing process, including inspections, testing, process controls and corrective actions.
• Lead customer complaint investigations, root cause analysis and CAPA activities to ensure timely resolution and continuous improvement.
• Coordinate and manage internal, customer and third-party audits, ensuring compliance and audit readiness at all times.
• Support new product introduction, product specifications, technical approvals and change management processes.
• Work closely with customers, suppliers and cross-functional teams to resolve quality issues and maintain the highest product standards.
• Oversee sustainability, traceability and certification requirements, including supplier and laboratory coordination.
• Lead, develop and mentor the QA team while delivering training and promoting a strong culture of quality, compliance and continuous improvement.
• Analyse quality trends, audit findings and customer feedback to identify improvement opportunities and drive operational excellence.

Skills

Quality management

Leadership

Analytical skills

Communication

Stakeholder management

Team mentoring

Job description

Euro SME SDN BHD is seeking an experienced Manufacturing QA Manager to lead our Quality Assurance function across manufacturing operations in Shah Alam, Malaysia. The role focuses on maintaining high standards, compliance and continuous improvement in a fast-paced environment.

You will own the QMS, manage audits and certifications, drive CAPA, support NPI, and mentor the QA team while working with customers, suppliers and cross-functional teams to uphold product quality and regulatory compliance.