Senior Order & Configuration Engineer

Emerson; Nilai; On-site; MYR 60,000 - 96,000; Full time

Benefits offered by this job

Medical insurance

Employee Assistance Program

Flexible time off

Job summary

Emerson Malaysia seeks a qualified Order Engineer to validate technical and commercial customer orders, ensuring accuracy and compatibility with engineering standards. You will coordinate with Sales, manufacturing, and internal teams, addressing issues and ensuring timely delivery for customer commitments.

The role requires 3+ years in order or manufacturing engineering, with strong analytical skills and proficiency in Oracle ERP and Power BI.

Qualifications

• Bachelor's degree in Chemical, Mechanical, Instrumentation, Manufacturing, Industrial Engineering, or related discipline.
• Minimum 3 years of relevant experience in Order Engineering, Application Engineering, Manufacturing Engineering, or related technical field.
• Ability to interpret technical specifications, engineering drawings, commercial documents, and product bulletins.

Responsibilities

• Review and validate commercial and technical customer orders for accuracy, completeness, and compliance with established engineering standards and procedures.
• Verify product selections, options, accessories, and special requirements to ensure compatibility with product configurations and customer applications.
• Evaluate specification sheets, engineering documents, and product bulletins to ensure selected products meet service and application requirements.
• Coordinate with Sales offices, manufacturing sites, and internal stakeholders to resolve technical and commercial order issues.
• Create and maintain product structures and configurations to support customer-specific requirements.
• Review pricing accuracy for special constructions and customized solutions.
• Respond promptly to order-related inquiries and provide technical clarification when required.
• Support backlog management and critical business requirements to ensure customer commitments are achieved.
• Lead and participate in continuous improvement initiatives to improve throughput, productivity, and order quality.
• Escalate unresolved issues appropriately to ensure timely resolution and customer satisfaction.

Skills

Order engineering

cross-functional collaboration

Education

Bachelor's degree in Engineering

Tools

Oracle ERP

Power BI

Job description

Emerson Malaysia seeks a qualified Order Engineer to validate technical and commercial customer orders, ensuring accuracy and compatibility with engineering standards. You will coordinate with Sales, manufacturing, and internal teams, addressing issues and ensuring timely delivery for customer commitments.

The role requires 3+ years in order or manufacturing engineering, with strong analytical skills and proficiency in Oracle ERP and Power BI.