Customer Service & Sales Support Specialist

Power Integrations; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Job summary

Power Integrations in Malaysia is seeking a dedicated Customer Service Representative to support the sales team by handling inquiries and ensuring smooth order processing.

Based in Kuala Lumpur, you will manage order lifecycles, coordinate with planning, logistics, and finance, and maintain accurate customer records.

Ideal candidates have 3+ years in customer service, strong communication, and proficiency with Oracle and CRM systems.

Qualifications

• Minimum 3 years of experience in customer service.
• Degree in Business Administration or equivalent preferred.
• Proficient in Microsoft Office and CRM systems.
• Strong communication, problem-solving, and teamwork.

Responsibilities

• Work with sales, logistics, and finance to process orders.
• Manage full order lifecycle, pricing, delivery schedules.
• Coordinate Returns Merchandise Authorizations (RMA).
• Support IT and order-management systems (EDI, CSV).

Skills

Self-Motivated

Detail-Oriented

Problem-Solving

Communication skills

Team player

MS Office

Oracle familiarity

CRM software

Multilingual

Education

Degree in Business Administration

Tools

Oracle

CRM software

Job description

Power Integrations in Malaysia is seeking a dedicated Customer Service Representative to support the sales team by handling inquiries and ensuring smooth order processing.

Based in Kuala Lumpur, you will manage order lifecycles, coordinate with planning, logistics, and finance, and maintain accurate customer records.

Ideal candidates have 3+ years in customer service, strong communication, and proficiency with Oracle and CRM systems.