Senior Operations Analyst, Settlement & Clearing

RBC; Kuala Lumpur; On-site; MYR 8,000 - 12,000; Full time

Job summary

RBC is seeking an Operations professional to provide settlement and client support across Cash Equities, FX, Fixed Income & Currencies, Futures & Options, and Treasury Services for global desks. Role involves processing, reconciliations, and daily end-of-day checks across systems like RITS, SWIFT, and Gloss, with overlapping regional hours.

Ideal candidates have 2–3 years of ops experience, strong SWIFT knowledge, and the ability to work across time zones.

Qualifications

• Minimum 2-3 years of operations experience.
• Strong working knowledge in SWIFT, Real Time Payment Systems and markets.
• Experience in Front to Back Business & Operational Support.
• Adherence to procedures and control processes.
• Ability to complete ad-hoc tasks and project deliverables by deadlines and achieve targets.
• Flexible and adaptable to different work-related situations.
• Ability to multitask with minimal supervision.
• Ability to recognise potential operational risk events and mitigate them.
• Excellent time management and ability to work under pressure.
• Experience liaising with global offices and different time zones.
• Ability to work shift hours (Australian morning) when required.

Responsibilities

• Accountability to support all daily business and client services support responsibilities for the Settlement & Clearing Team.
• Responsible for effective management and resolution of payments/receipts/trade processing discrepancies with clients or counterparties.
• Ensure all transactions are processed in accordance with bank rules, circulars and local procedures.
• Ensure daily processing and settlement tasks are completed promptly following established procedures.
• Conduct daily EOD checks and address any issues the same day.
• Provide input on settlement system activity and input across multiple external/internal systems.
• Provide relief support across teams and communicate with Front Office and Global Operations.
• Prepare and update Desk Procedures and Daily Check Lists; generate attestation and KPI/KRI reports.
• Prepare BRAG, RCAP reports; escalate issues and risks to management.
• Seek improvements to streamline the department and mitigate risks.

Skills

Active Learning

Adaptability

Business Appraisals

Critical Thinking

Customer Service

Decision Making

Effectiveness Measurement

Operational Delivery

Process Improvements

Education

Diploma / Degree in Business, Finance or related discipline preferred.

Job description

RBC is seeking an Operations professional to provide settlement and client support across Cash Equities, FX, Fixed Income & Currencies, Futures & Options, and Treasury Services for global desks. Role involves processing, reconciliations, and daily end-of-day checks across systems like RITS, SWIFT, and Gloss, with overlapping regional hours.

Ideal candidates have 2–3 years of ops experience, strong SWIFT knowledge, and the ability to work across time zones.