Senior Officer, RIOC

6255 UOB Innovation Hub 2 Sdn Bhd; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

United Overseas Bank Limited seeks a detail-oriented professional to support and process customer instructions in Fixed Deposits, Maxiyield and Structured Deposits within our Retail Investment Operations Centre. You will ensure accuracy, meet SLA targets, and perform end-of-day reconciliations while adhering to SOPs and bank policies.

Applicants should hold a degree in any field and bring strong data-entry speed, communication skills, and the ability to work under pressure.

Qualifications

• Degree holder of any field.
• Knowledge of Fixed Deposits, Structured Products and Remittances is an advantage.
• Good verbal and written communication skills.
• Data input with speed and accuracy.
• Team player and can work under pressure.
• Meticulous and systematic.
• Positive attitude and willingness to learn.
• Disciplined and able to work independently.

Responsibilities

• Data input and transactional processing of instructions for customers’ Fixed Deposits, Maxiyield, Structured Deposits, Cashiers' Orders and Demand Drafts
• Ensure all instructions are completed accurately and within SLA
• Perform end day reconciliation for completeness
• Adhere to SOPs and ensure compliance with applicable Regulations and Bank Policies
• Handle queries within agreed time frames and proper follow ups on issues
• Carry out any adhoc assignments/ projects as given by Team Lead and/or Department Head
• Administrative duties

Skills

Data input

Communication skills

Team player

Detail oriented

Education

Degree holder

Job description

Company: 6255 UOB Innovation Hub 2 Sdn Bhd

About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

You will be part of the Retail Investment Operations Centre supporting and processing of customer instructions relating to Fixed Deposits, Maxiyield, Structured Deposits, Cashiers' Orders and Demand Drafts.

Your key responsibilities includes:

• Data input and transactional processing of instructions for customers’ Fixed Deposits, Maxiyield, Structured Deposits, Cashiers' Orders and Demand Drafts
• Ensure all instructions are completed accurately and within SLA
• Perform end day reconciliation for completeness
• Adhere to SOPs and ensure compliance with applicable Regulations and Bank Policies
• Handle queries within agreed time frames and proper follow ups on issues
• Carry out any adhoc assignments/ projects as given by Team Lead and/or Department Head
• Administrative duties

Job Requirements

• Degree Holder of any field
• Knowledge of Fixed Deposits, Structured Products and Remittances is an advantage
• Good verbal and written communication skills
• Data input with speed and accuracy
• Team player and can work under pressure
• Meticulous and systematic
• Positive attitude and willingness to learn
• Disciplined and able to work independently

Additional Requirements

• Be a Part of the UOB Family

UOB is an equal opportunity employer.

UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors.

All employment decisions at UOB are based on business needs, job requirements and qualifications.

If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.