Senior Officer, RIOC

United Overseas Bank; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Job summary

6255 UOB Innovation Hub 2 Sdn Bhd seeks a detail-oriented team player to support and process customer instructions related to Fixed Deposits, Maxiyield, Structured Deposits, Cashiers' Orders and Demand Drafts. You will ensure accuracy, meet SLA, and perform end-of-day reconciliation in a fast-paced retail operations environment.

The role requires a degree, good communication skills, and the ability to work under pressure while following bank policies and SOPs. An equal opportunity employer.

Qualifications

• Degree holder in any field.
• Knowledge of Fixed Deposits, Structured Products and Remittances is advantageous.
• Good verbal and written communication, data input speed and accuracy.

Responsibilities

• Data input and processing of customer instructions for deposits and drafts.
• Ensure instructions are completed accurately and within SLA.
• Perform end-of-day reconciliation for completeness.
• Adhere to SOPs and applicable regulations and bank policies.
• Handle queries within agreed time frames and follow up as needed.
• Carry out adhoc assignments or projects from team lead or dept head.
• Perform general administrative duties.

Skills

Data entry

Attention to detail

Communication skills

Team player

Education

Bachelor's degree

Job description

Company

6255 UOB Innovation Hub 2 Sdn Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values - Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

You will be part of the Retail Investment Operations Centre supporting and processing of customer instructions relating to Fixed Deposits, Maxiyield, Structured Deposits, Cashiers' Orders and Demand Drafts.

Your key responsibilities includes:

• Data input and transactional processing of instructions for customers' Fixed Deposits, Maxiyield, Structured Deposits, Cashiers' Orders and Demand Drafts
• Ensure all instructions are completed accurately and within SLA
• Perform end day reconciliation for completeness
• Adhere to SOPs and ensure compliance with applicable Regulations and Bank Policies
• Handle queries within agreed time frames and proper follow ups on issues
• Carry out any adhoc assignments/ projects as given by Team Lead and/or Department Head
• Administrative duties

Job Requirements

• Degree Holder of any field
• Knowledge of Fixed Deposits, Structured Products and Remittances is an advantage
• Good verbal and written communication skills
• Data input with speed and accuracy
• Team player and can work under pressure
• Meticulous and systematic
• Positive attitude and willingness to learn
• Disciplined and able to work independently

Additional Requirements

Be a Part of the UOB Family

Equal Opportunity

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.