Senior Officer, AFC Operations (Business Banking)

2201 United Overseas Bank (Malaysia) Bhd; Kuala Lumpur; On-site; MYR 67,000 - 134,000; Full time

Job summary

UOB Malaysia is seeking a proactive KYC/CDD team lead to oversee daily AML workflows, review customer due diligence, and support escalation on sanctions issues to Country Compliance.

Using strong analytical and problem-solving skills, you will ensure timely KYC reviews, train new joiners, and provide advisory to team members and business units to obtain information from customers to assess activity properly.

Qualifications

• Recognised degree and good command in English.
• At least 1-3 years of KYC/CDD experience within banking industry.
• Resourceful and meticulous with strong analytical and problem-solving skills.
• Self-driven with strong interpersonal skills.

Responsibilities

• Manage the team by utilising manpower to support the workload and maximise output.
• Review process workflows to maintain efficiency and effectiveness of the team.
• Review and perform QA checks on KYC/CDD and ongoing reviews.
• Assist in escalation of AML/CFT and Sanctions issues to Country Compliance.
• Ensure timely completion of all KYC Reviews (NTB, OGR & Triggered events).
• Provide training to new joiner(s) and existing team members.

Skills

Analytical skills

Problem solving

Interpersonal skills

Education

Recognised degree

Job description

About UOB

UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Managed the team by utilizing the manpower to support the workload and maximise the staff output. Review the process work‑flow from time to time to ensure continued efficiency and effectiveness of the team. Review and perform quality assurance checks on Know Your Customer / Customer Due Diligence and on‑going reviews completed by maker. Provide advisory to the team members and BU/RM in completing their Know Your Customer / Customer Due Diligence and on information to obtain from customers to ascertain if an activity is suspicious or not. Assist in the escalation of Anti‑Money Laundering (AML)/Countering of Terrorist Funding (CFT) and Sanctions related issues to Country Compliance. Ensure all KYC Review is completed in a timely manner (NTB, OGR & Triggered event). Ensure appropriate approvals are obtained for any exceptions or deferment as stipulated in UOBM’s AML/CFT guidelines. Perform monthly reporting as and when required by Group Client Fulfilment & Services, Country Compliance and/or any other parties. Providing training to new joiner(s) and existing team members whenever required. Review team members’ performance from time to time and to provide feedback if necessary. To attend all incoming ad-hoc requests in a timely manner.

Job Requirements

Recognised degree and with good command in English. At least 1-3 years of KYC/CDD experience within banking industry. Resourceful and meticulous with strong analytical and problem‑solving skills. Self-driven with strong interpersonal skills.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors.

All employment decisions at UOB are based on business needs, job requirements and qualifications.

If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.