Senior Investment Operations Specialist

United Overseas Bank; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Job summary

6255 UOB Innovation Hub 2 Sdn Bhd seeks a detail-oriented team player to support and process customer instructions related to Fixed Deposits, Maxiyield, Structured Deposits, Cashiers' Orders and Demand Drafts. You will ensure accuracy, meet SLA, and perform end-of-day reconciliation in a fast-paced retail operations environment.

The role requires a degree, good communication skills, and the ability to work under pressure while following bank policies and SOPs. An equal opportunity employer.

Qualifications

• Degree holder in any field.
• Knowledge of Fixed Deposits, Structured Products and Remittances is advantageous.
• Good verbal and written communication, data input speed and accuracy.

Responsibilities

• Data input and processing of customer instructions for deposits and drafts.
• Ensure instructions are completed accurately and within SLA.
• Perform end-of-day reconciliation for completeness.
• Adhere to SOPs and applicable regulations and bank policies.
• Handle queries within agreed time frames and follow up as needed.
• Carry out adhoc assignments or projects from team lead or dept head.
• Perform general administrative duties.

Skills

Data entry

Attention to detail

Communication skills

Team player

Education

Bachelor's degree

Job description

6255 UOB Innovation Hub 2 Sdn Bhd seeks a detail-oriented team player to support and process customer instructions related to Fixed Deposits, Maxiyield, Structured Deposits, Cashiers' Orders and Demand Drafts. You will ensure accuracy, meet SLA, and perform end-of-day reconciliation in a fast-paced retail operations environment.

The role requires a degree, good communication skills, and the ability to work under pressure while following bank policies and SOPs. An equal opportunity employer.