Senior Manager / Manager, Programme

Private Advertiser; Petaling Jaya; Hybrid; MYR 180,000 - 280,000; Full time

Job summary

Telco Drive Ltd. is seeking a Lead Integrator to coordinate the successful launch of Telco Business by aligning cross-functional workstreams and driving execution. You will manage governance, risks, budgets, and readiness across Technology, Product, CX, Operations, Marketing, Sales, regulatory, finance, and HR teams.

Impeccable coordination skills and proven Programme Management experience in the telecommunications sector are essential to succeed in this role.

Qualifications

• Proven experience in Project Management and Programme Management.
• Strong experience in managing cross-functional programmes and stakeholders.
• Telecommunications industry background is required.

Responsibilities

• Coordinate end-to-end launch of Telco Business across Technology, Product, Customer Experience, Operations, Marketing, Sales & Distribution, Regulatory, Finance, HR, partners and vendors.
• Drive cross-functional coordination through daily and weekly programme meetings, action tracking, deliverable follow-up and issue escalation.
• Develop programme dashboards and reporting for the CEO and leadership team, providing visibility on progress, issues, risks and dependencies.
• Manage enterprise risks across each programme workstream and ensure key risks and issues are tracked and addressed.
• Establish programme governance and drive business readiness to ensure successful launch.
• Coordinate programme budget tracking and expenditure monitoring with Finance.
• Post-launch, manage projects contributing to the broader change portfolio.
• Role may evolve to monitor AI agents depending on business requirements.

Skills

Cross-functional programs

Stakeholder management

Project management

Telecommunications

Job description

Coordinate the successful launch of Telco Business by managing cross-functional programs, ensuring alignment across workstreams, monitoring risks and dependencies, driving execution and establishing project governance.

In other words, "The Lead Integrator until launch."

Key Responsibilities

Manage the end-to-end launch programme, covering all activities across Technology, Product, Customer Experience, Operations, Marketing, Sales & Distribution, Regulatory, Finance, HR, partners and vendors.

Drive cross-functional coordination across departments through daily and weekly programme meetings, action tracking, deliverable follow-up and issue escalation.

Develop programme dashboards and reporting for the CEO and leadership team, providing visibility on progress, key issues, risks and dependencies.

Manage enterprise risks across each programme workstream and ensure key risks and issues are appropriately tracked and addressed.

Establish programme governance and drive overall business readiness to ensure successful launch.

Coordinate programme budget tracking and expenditure monitoring with Finance.

Following launch, manage projects and programmes that contribute to the company's broader change portfolio.

Depending on business requirements, the role may evolve to include monitoring of AI agents.

Requirements

Proven experience in Project Management and Programme Management.

Strong experience in managing cross-functional programmes and stakeholders.

Telecommunications industry background is required.