Senior Manager/ Manager – HR & Admin

WCT Malls; Petaling Jaya; On-site; MYR 180,000 - 260,000; Full time

Job summary

WCT Malls seeks a Senior Manager/Manager - HR & Admin to lead HR and Administration, guiding employee relations, talent management, performance reviews, payroll inputs, and compliance with Malaysian labour law. The role collaborates with management and staff to drive HR initiatives and efficient administrative operations.

The ideal candidate has 8–10 years of HR experience, with strong leadership, stakeholder management, and a solid understanding of HR practices and regulations in Malaysia.

Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, Management or related field.
• Master’s Degree or HR professional certification would be an added advantage.
• Minimum 8–10 years of relevant HR experience.
• Prior experience in a managerial or team leadership capacity.
• Strong knowledge of Malaysian employment laws and HR practices.

Responsibilities

• Lead and oversee HR and Administration functions including employee relations, talent management and HR operations.
• Manage recruitment, onboarding, performance management and employee development efforts.
• Maintain accurate HR records, payroll inputs, benefits and leaves; generate HR reports and analytics.
• Ensure HR practices comply with Malaysian labour laws and internal policies; support audits and policy reviews.
• Oversee day-to-day office administration, facilities, vendors and event coordination.
• Perform other HR, administrative and ad-hoc duties as required by Management.

Skills

Employee relations

Talent management

Performance management

HR operations

Administration

Stakeholder management

People leadership

Education

Bachelor’s Degree in HR/Business/Related

Master’s Degree or HR certification

Job description

We're looking for a Senior Manager / Manager - HR & Admin to lead and oversee the HR and Administration functions within WCT Malls, including employee relations, talent management, performance management, HR operations and general administration.

The role will work closely with Management and employees to provide strategic HR guidance, manage people-related matters, drive HR initiatives, and ensure efficient administrative operations while maintaining compliance with company policies and relevant labour laws.

Key Responsibilities:

Employee Relations

• Handle employee enquiries, grievances, disciplinary matters and workplace issues professionally and confidentially.
• Conduct investigations and support resolution of employee relations matters.
• Communicate and ensure consistent application of HR policies and procedures.
• Support employee engagement, wellness, team-building and staff activities.

Talent Management

• Support end-to-end recruitment, including job advertising, resume screening, interviews and candidate assessment.
• Coordinate onboarding and orientation for new employees.
• Support performance management, employee development and retention initiatives.

HR Operations

• Maintain accurate employee records and HR documentation.
• Coordinate payroll-related matters, including attendance, overtime, deductions and other payroll inputs.
• Administer employee benefits, leave and HR programmes.
• Prepare HR reports, statistics and management information, including attrition, performance, HR metrics, surveys and sustainability-related reporting.

HR Compliance

• Ensure HR practices comply with applicable labour laws, company policies and internal procedures.
• Assist in reviewing and implementing HR policies and procedures.
• Support HR audits and compliance assessments.

Administration

• Manage day-to-day office administration and ensure smooth administrative operations.
• Coordinate office supplies, facilities, maintenance, vendors and service providers.
• Handle general correspondence, filing, documentation and administrative records.
• Travel arrangements, coordinate meetings, company events, and other administrative requirements when required.
• Liaise with internal departments and external parties on administrative matters.

Others

• Perform other HR, administrative and ad-hoc assignments as required by Management.

Requirements:

• Bachelor’s Degree in Human Resources, Business Administration, Management or a related field. A Master’s Degree or relevant HR professional certification would be an added advantage.
• Minimum 8–10 years of relevant HR experience, preferably with exposure to employee relations, talent management, performance management, HR operations and administration.
• Prior experience in a managerial or team leadership capacity is preferred.
• Strong knowledge of Malaysian employment laws, HR practices and regulatory requirements.
• Strong interpersonal, communication, problem-solving and stakeholder management skills.