Senior Mall Operations & Growth Lead

AEON Co. (M) Bhd.; Seremban; On-site; MYR 180,000 - 240,000; Full time

Job summary

AEON Co. (M) Bhd. based at AEON Mall Seremban 2, Negeri Sembilan, is seeking a Senior Mall Manager to oversee daily operations, tenant relations, and occupancy while ensuring a safe, clean, and customer-friendly environment.

The ideal candidate has 8–10 years in mall management or related fields, with strong leadership, negotiation, and marketing capabilities to boost occupancy and mall profitability.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.
• Minimum 8-10 years in mall management, retail operations, or property management.
• Strong leadership and people management skills.
• Excellent communication, negotiation, and problem-solving abilities.
• Ability to develop and execute marketing strategies and promotional activities.
• Knowledge of leasing, tenant management, and property regulations.
• Financial acumen to manage budgets and optimize revenue.
• Customer-focused mindset with the ability to enhance visitor experience.
• Willingness to work on weekends, public holidays, and irregular hours as required.
• The candidate must be able to work in AEON Mall Seremban 2, Negeri Sembilan.

Responsibilities

• Oversee daily mall operations, ensuring a safe, clean, and customer-friendly environment.
• Manage tenant relationships, lease agreements, and occupancy rates.
• Develop and execute marketing campaigns and events to drive foot traffic.
• Monitor and optimize mall profitability and revenue streams.
• Ensure facility maintenance, security, and regulatory compliance.
• Collaborate with internal teams and external partners for business growth.
• Analyze market trends and customer behavior to enhance mall performance.
• Lead and develop a team to achieve operational excellence.

Skills

Leadership

People management

Communication

Negotiation

Marketing strategies

Education

Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field

Job description

AEON Co. (M) Bhd. based at AEON Mall Seremban 2, Negeri Sembilan, is seeking a Senior Mall Manager to oversee daily operations, tenant relations, and occupancy while ensuring a safe, clean, and customer-friendly environment.

The ideal candidate has 8–10 years in mall management or related fields, with strong leadership, negotiation, and marketing capabilities to boost occupancy and mall profitability.