Senior Workplace Tech Lead: M365, VDI & UC

UOB; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

6255 UOB Innovation Hub 2 Sdn Bhd in Malaysia seeks an experienced IT infrastructure lead to own and advance M365, Exchange, and VDI platforms. You will guide L2/L3 engineers, manage platform health, and drive improvements across collaboration and endpoint services.

The role requires strong scripting (PowerShell) and a proven track record leading teams. You will collaborate with security, networking, and applications to ensure a secure, reliable user experience.

Qualifications

• 8–12 years of experience in M365, Exchange, and enterprise workplace infrastructure.
• Strong expertise in Exchange (On-Prem/Hybrid/Online) and M365 ecosystem.
• Hands-on with VMware Horizon (VDI) and endpoint management.
• Proven ability to lead teams or act as technical lead.

Responsibilities

• Act as the technical lead for M365, Exchange, and workplace infrastructure services.
• Provide guidance, mentoring, and knowledge sharing to L2/L3 engineers.
• Own platform health, capacity planning, and continual service improvement initiatives.
• Drive architectural decisions and best practices across collaboration, VDI, and endpoint environments.
• Manage and support M365 collaboration tools, including Exchange (On-Premise, Hybrid, Online).
• Oversee and support VMware Horizon (VDI) infrastructure, ensuring availability, performance, and user experience.
• Manage endpoint management solutions (e.g., device compliance, patching, security baselines).
• Provide L3 support for complex incidents and service requests, ensuring timely resolution and root cause analysis.
• Support and troubleshoot Unified Communications platforms (Teams voice/video, collaboration features).
• Collaborate with network and voice teams to resolve communication-related issues.

Skills

M365 administration

Exchange management

VMware Horizon

PowerShell scripting

Endpoint management

Unified Communications

Security & mobility tools

Lead / mentoring

Incident management

Tools

M365

Exchange

VMware Horizon

PowerShell

MDM

Trend Micro

Teams/UC tools

Job description

6255 UOB Innovation Hub 2 Sdn Bhd in Malaysia seeks an experienced IT infrastructure lead to own and advance M365, Exchange, and VDI platforms. You will guide L2/L3 engineers, manage platform health, and drive improvements across collaboration and endpoint services.

The role requires strong scripting (PowerShell) and a proven track record leading teams. You will collaborate with security, networking, and applications to ensure a secure, reliable user experience.